Michele Chapman
*** **** **** ******, *******, PA 18512
*********@*******.***
Summary of qualifications:
A self-motivated and reliable business professional that is driven to always increase my
knowledge base and skill level.
A professional who thrives within a collaborative/team environment.
Embraces work related challenges to help improve the productivity of a business.
Confident in learning and adapting to new business applications. Computer experience includes
Microsoft Office (Word and Excel), AS 400, NaviNet, NextGen, E-Premis, and SMS.
Education:
Lackawanna College – Scranton, PA
Associate Degree in Business Administration (May 2001)
Professional Experience:
Northeast Eye Institute – Scranton, PA: (2012 – Present)
Billing Specialist
• Follows up on Medicare and Blue Shield denials (EOBS).
• Responsible for post insurance and post patient payments.
• Clarifies complications associated with a patients’ bill via phone discussion.
• Voluntarily schedules surgeries for the practice.
• Bills claims in NextGen and AS 400.
Regional Hospital – Scranton, PA: (2001 - 2012)
Billing Specialist
• Authorized both inpatient and outpatient Medicare claims prior to submission into
EPremis.
• Followed up on both inpatient and outpatient Medicare denials.
• Notified insurance companies of unpaid accounts.
Work Related Activities:
Has been a primary preceptor for all new employees working within the billing department at
Regional.
Attends yearly seminars on billing procedures to help improve efficiency of processing and
resolving of accounts.
References:
Joseph Delfino (Sales Representative) – 570-***-****
Nancy Birraine (Billing Specialist) – 570-***-****
Tina Jones (Director of Human Resources, Regional Hospital) – 570-***-****