Quality Assurance Technician
Resume:
Ronnie Chad Johnson
Galax, VA 24333
Phone: 276-***-****
E-Mail: ******@*****.***
Qualifications
Technical help desk experience
Programming and design skills
Web content management
Strong analytical skills
Testing
Excellent problem solving skills
Keen eye for detail
Test case documentation
Web Development
Dreamweaver, CSS, SwiSH, Fireworks, Flash video
Photoshop, VB.NET
8 years experience in web development and design
Software
Platforms: Microsoft Windows 2000 and XP, Vista, W7, Linux/Dual Booting, Mac OSX
Installing OS
Music Production/Cakewalk/Garage Band
Microsoft Office Suite (Excel, Word, Access, PowerPoint)
Worked almost exclusively with UNIX/OSX 10.5 and above for past 6 years
Installing UNIX based applications, troubleshooting applications
Quick Test Pro
Hardware
Installing HDD, wireless cards, video cards, motherboards, DVD/CD Drives, RAM
Troubleshooting
Installing Intel Hardware and troubleshooting Intel Hardware
Networking
LAN
Wireless Networking/Security
Setting up Wireless networks and access points
Tech Support
Experience in troubleshooting software and hardware problems
Experience working with customers, assisting with troubleshooting and final products
Skills in problem solving based on what information is given
Great communication skills, very attention to detail oriented, people person.
Great customer service skills
Work Experience
June 2013 to Current
River North Correctional Center Independence, Virginia
Corrections Officer
● Conduct head counts to ensure that each offender is present.
● Monitor conduct of offenders in housing unit, or during work or recreational activities,
according to established policies, regulations, and procedures, to prevent escape or
violence.
● Inspect conditions of locks, window bars, grills, doors, and gates at correctional facilities
to ensure security and help prevent escapes.
● Record information, such as offender identification, charges, and incidences of inmate
disturbance, and keep daily logs of prisoner activities.
● Search offenders and vehicles and conduct shakedowns of cells for valuables and
contraband, such as weapons or drugs.
● Use weapons, handcuffs, and physical force to maintain discipline and order among
offenders.
● Secure facility entrances to screen visitors.
● Maintain records of prisoners' identification and charges.
● Settle disputes between offenders.
● Serve meals, distribute commissary items, and dispense prescribed medication to
offenders.
Counsel offenders and respond to legitimate.
June 2011 to May 2013
New River Valley Regional Jail Dublin, Virginia
Corrections Officer
● Conduct head counts to ensure that each inmate is present.
● Monitor conduct of inmates in housing unit, or during work or recreational activities,
according to established policies, regulations, and procedures, to prevent escape or
violence.
● Inspect conditions of locks, window bars, grills, doors, and gates at correctional facilities
to ensure security and help prevent escapes.
● Record information, such as inmate identification, charges, and incidences of inmate
disturbance, and keep daily logs of prisoner activities.
● Search inmates and vehicles and conduct shakedowns of cells for valuables and
contraband, such as weapons or drugs.
● Use weapons, handcuffs, and physical force to maintain discipline and order among
inmates.
● Inspect mail for the presence of contraband.
● Settle disputes between inmates.
● Maintain records of inmates' identification and charges.
● Conduct fire, safety, and sanitation inspections.
● Provide to supervisors oral and written reports of the quality and quantity of work
performed by inm.
June 2010 to June 2011
Acosta Charlotte, NC
Merchandiser, reset specialist
● Reset and remodel local grocery stores.
● Understand and work with Planogram.
● Re-tag stores for price changes.
● Clean and build Gondolas.
February 2009 to June 2010
Dish Network Christiansburg, VA
Installer DNS Tech
● Install and troubleshoot dish network TV for local businesses and residents.
May 2007 to February 2009
TEDS Atkins, VA
QA Manual/Automated Software Tester
● Run scripts from test plans before shipment to customers
● Manually test functions to find errors in the software.
Education and Training
May 2006 Wytheville Community College Wytheville, Virginia - Information Systems / IT
June 1992 Carroll County High School Hillsville Virginia - High School Diploma
Contact this candidate