Customer Representative

CURRICULUM VITAE

V. Karthick

**********@*****.***

************@*****.***

Nous Trading & Cont Est

P.O Box: 270, PC:411

Sur,

Sultanate of Oman

Mobile: 968- 96018448

CAREER OBJECTIVE

To achieve high career growth through continuous learning process and keeping myself

dynamic, visionary and competitive with the changing scenario and also to contribute to

organization.

EDUCATIONAL QUALIFICATION

Exam Passed Institution % of Marks Year of

Obtained Passing

BBA Vinayaka Mission University of Correspondence Pursuing

Distance Education, Salem

DPT ANNAI INDIRA PARAMEDICAL 70.3% 2005

COLLEGE

CALCUTTA UNIVERSITY

Higher SCOTT Christian Higher 60.75% 2001 - 2003

Secondary Secondary School,

Nagercoil.

.

10th Standard CAROL Matriculation Higher 61.58% 2000 – 2001

Secondary School,

Nagercoil

EXTRA QUALIFICATION

• MS - OFFICE

• Knowledge in Computer Hardware

• Good Typing Skills

• Diploma in Computer Application

• C++, JAVA

WORK EXPERIENCE

• Worked as a Physiotherapist (Trainee) in “Sriram Hospital”

• Worked as a Physiotherapist in “KKOH” For 6 months

• Worked as a customer support representative (CSR) in “Hinduja Global Solutions”

(From October 2007 to February 2010).

• Worked as a customer support representative (CSR) in “Mahindra Satyam”

(From April 2010 to December 2011).

• Worked as a Team Leader in “Wences and Simons International ”

(From Jan 2011 to May2012)

• Worked as a Team Leader in "Nouvea Tecz" (from Jun 2012 to Nov 2012)

• Working as a Purchasing Officer in “ Nous Trading & Contracting Est., Sur,

Sultanate of Oman from (Jan 2013 to Till Date)

SCOPE OF WORK

Float Enquiries to the suppliers as per site requirements.

•

Follow-up with the suppliers for requested enquiries, samples and deliveries

•

Prepare price comparison sheets

•

Assist and arrange for cash purchases (Pantry, Urgent items, etc)

•

Enter requisitions in Purchasing computer Program

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Verify that LPO’s are issued as per requisition’s details

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Ensure that information is entered correctly in Program

•

Assist in filing requisitions and LPO’s

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Enter LPO’s in Purchasing computer Program

•

RESPONSIBILITIES

Conducting daily team huddles and presents them over entire team to brief about the

•

process updates.

Gather, analyze, and report daily/weekly/monthly performance metrics of the entire team.

•

Instrumental in improving customer-satisfaction ratings through suggestion, development,

•

and implementation of new reporting procedures.

Increased employee knowledge by assisting with development and implementation of

•

product-awareness program

PERSONAL INTEREST

MUSIC

1

2 CRICKET

3 CHESS

HORROR MOVIES

4

STRENGTHS

1 Drive for results- Finding solutions to problems despite constraints, setting priorities,

demonstrating high levels of energy in pursuing problems, setting high performance

standards

2 Team effectiveness- Sharing Knowledge/information relevant to others, standing in for a

team member when he/she is in need

SKILLS

1. Good leadership skill with the ability to motivate the team.

2. Problem Solving, Influencing and managing skills.

3. Good presentation skills.

4. Good Product Knowledge in purchasing field, civil construction & Electrical

materials and office works.

PERSONAL DETAILS

Sex : Male

Age : 27 Years

Nationality : Indian

Native Place : Nagercoil, Tamil Nadu.

Current City : Sur, Oman.

Marital Status : Married

Father Name : S. Valarmathy

Mother Name : R. Hema Latha

Spouse Name : M.Fathima Sheeba Banu

: 28th November, 1985

Date of Birth

Languages Known : English, Tamil

I hereby declare that the information and facts furnished here are true to be best of my

knowledge and belief.

Place: Sur,Oman

Date: (V. Karthick)

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