High School Manager

**** ******* #*** *** ****, NEW YORK *****

AV E N U E

ISRAEL DAVID NAVARRO M O B I L E P H O N E : 1 . 2 1 2. 4 3 3 . 0 4 1 8 *******@*****.***

Professional Experience:

The Doe Fund New

York, NY

Computer Lab Supervisor July 2013 –

Present

• Supervise the proper usage of a 26 seat computer lab that serves up to 200 individuals

• Managing trainees as well as training new clients from other facilities such as Harlem, Gates, and

Porter

• Assist visitors that need support with job search related activities such as drafting emails,

creating resumes and cover letters as well as facilitate classroom discussions centered on how to use

Microsoft Word, Excel, PowerPoint and basic usage of the internet

• Compile data for spreadsheets using Excel on a weekly basis in order to present creative and

innovative ideas centered around computer activities to the head of the department

Agape Love International New

York, NY

Information Technology Freelancer December 2006 –

Present

• Own and manage my business in a simplified manner with 3 employees across New York City.

• Provide educational material such as detailed instructions and in-person demos for new clients on

how to use and maintain the security on their mobile devices

• Travel to customers’ homes throughout New York City to review and assess infected desktops

and troubleshoot all issues

• Provide technological updates to customers for all outdated devices consisting of Apple products,

and Windows desktops and laptops as well as smartphones like the Galaxy series and the iPhone and

iPad

McDonald’s

New York, NY

Crew Trainer July 2006 –

July 2013

• Responsible for training all new hire employees on the proper procedures and guidelines on food

safety and the culture of the organization

• Assisted the head manager with all IT related issues that involved the POS register system

• Maintained the cleanliness of the restaurant by sanitizing, wiping down all hard surfaces and

properly removing trash and recycle materials

• Received payment by cash, credit cards or automatic debits and dispensed the accurate amount

of change when applicable

Skills:

• Very efficient in the repair of computers, such as connectivity of a wireless network, virus

removal, internet optimization, and computer performance, highly advanced, and knowledgeable with

technical support of consumer mobile electronics. Impeccable supervisory, management, and customer

service

Educational Experience:

Hillsborough High School

Tampa, FL

High School Diploma

May 2008

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