Customer Service Manager

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Keisha Bomar

Objective

To obtain an entry level position in a customer service or related field.

Experience

10/2012 – 08/2014

Amazon Fulfillment GSP1

Spartanburg, SC

Warehouse Associate

My list of responsibilities included unloading trailers that entered the facility and checking the

merchandise into the system

Building pallets out of the merchandise

Utilizing PIT equipment to transport the pallets throughout the warehouse

01/2011 – 09/2012

Integrated Staffing Solutions

Duncan, SC

Kodak Tester and Evaluator

My list of responsibilities included cleaning, examining, and testing Kodak cameras, digital frames,

and printers

Documenting and issues that were found

Sending the product down an assembly line to its next appropriate location

09/2008 – 11/2010

Dish Network

Spartanburg, SC

Tester/Recovery

My list of responsibilities included inspecting satellite receivers and testing their working ability

Documenting any issues that were found

Sending the receiver down an assembly line to its next appropriate location

08/2005 – 12/2008

Kangaroo Express

Spartanburg, SC

Assistant Manager/ Cashier

My list of responsibilities included providing an excellent customer service experience to each

individual that entered the premises

Putting together and delivering bank deposits

Running the cash register, stocking shelves, and counting the safe

Inventory control, daily paperwork, sending and receiving emails,

conference calling, etc.

864-***-****•**********.*******@*****.***

Keisha Bomar

06/2004 – 08/ 2005

RentWay

Spartanburg, SC

Account Manager

My list of responsibilities included calling clients to discuss payment plans and dates

Filing and making copies of important documentation

Assisting customers with showcase room navigation and entering payroll

12/1999 – 06/ 2004

Prime Sirloin

Spartanburg, SC

Lead Server/Cashier

My list of responsibilities included greeting customers and running the cash register

Serving tables and producing a server work schedule

Cleaning, rolling utensils, and conducting random table visits to ensure that guests were completely

satisfied with their dining experience

Education

2011- present

Brown Mackie College

Greenville, SC

Pursuing Bachelor’s Degree in Legal Studies

President’s List Awards and 4.0 GPA

1996 - 2000

Paul M. Dorman High School Spartanurg, SC

Diploma

[Special award/accomplishment or degree minor]

Skills

Proficient in Microsoft Applications, including Word, Excel, Powerpoint, and Outlook

Type 50 WPM

14 years of customer service interactions

Trained in performing customer verifications

Trained in account management

Able to manage administration

864-***-****•**********.*******@*****.***

Keisha Bomar

Able to communicate and coordinate with internal departments

References

References are available on request.

Contact this candidate