Customer Service High School
Resume:
Derek Spooner
Champaign, IL
****************@*****.*** -
WORK EXPERIENCE
Plumbing Apprentice
Michigan Plumbing - Lansing, MI - November 2009 to December 2012
Responsibilities
Drive a large semi-like company truck to customers houses or businesses to meet with, quote, and perform
plumbing work for said customers.
Accomplishments
I learned the skills necessary in the trade extremely fast, was put out on the road far before any other
apprentices. many customers called in compliments for my customer service and the tasks performed.
Skills Used
Driving skills, mechanical skills, problem solving skills, physical task skills, customer service skills. sales skills,
computer/gps skills,
Detailer
Shaheen Chevrolet - Lansing, MI - 2008 to 2009
Responsibilities
wash and detail numerous vehicles every day of the week. test drive vehicles, light mechanic work, light body
work.
Accomplishments
had a lot of satisfied customers. a lot of compliments from the owner of the company and the managers.
Skills Used
driving, cleaning, buffing, mechanics, computers, customer service.
Parts Delivery Driver
Spartan Toyota - Lansing, MI - 2007 to 2008
Responsibilities
pick up and deliver automotive parts all around michigan. deal with customers, test drive cars in free shop time.
Accomplishments
never had any complaints, never had any accidents, was liked by the owner for my work and opinions. light
mechanic work.
Skills Used
driving, computers, gps, delivery, mechanical, customer service.
Parts Specialist
Autozone - Holt, MI - 2005 to 2007
Responsibilities
look up and pull parts for customers, diagnose problems and solve them, do light mechanic work on vehicles,
clean the store, close the store, count money and keep records. put products up.
Accomplishments
a lot of praise from management, great customer feedback, first real job at the time.
Skills Used
computer, driving, mechanical, customer service, cleaning, organizing, preparing,
EDUCATION
High school diploma
Belford university
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