Customer Service Sales

VICTORIA LEA KNIGHT

Brooklyn, New York ***** • ********@*****.*** • 646-***-****

Objective

Strong Communicator With Over 7 years Of Customer Service

Education

Valid New York State Drivers’ License New

York, NY

0 Points

School Diploma w/ High Honors Rome, GA

Darlington School

Morris Scholar

GPA: 3.6

Professional Development Course New York, NY

Course includes The D.I.S.C. Profile Assessment which refined my team work, problem solving,

communication, and professional relationship Skills

Relevant Skills

• Strong Interpersonal and • Windows OS • Windows 365

• MS Office (Excel, Word, • LotusLive

Communication Skills

• • Adobe Dreamweaver

7+ years of Customer PowerPoint, One Note,

Service and Visio)

Administrative Experience

Volunteer – New York, NY June

2009 – Present

HPL Child Development Network–Receptionist activities; Promotional Conferences; LotusLive Software

Development For Company Implementation;

Administration Office Assistant – Rome, GA

2009-2010

Darlington School- Managed Caseload Of Prospective Students/Families; Collected/Updated Contact

Retail Experience

Retail Associate (A3) – Brooklyn, NY November 2013 –

Present

Uniqlo –Cashier; Sales; Customer Service; Send and Receive Transfers; Receive Shipment; LP;

Monitoring Stock levels; Rotation of Merchandise; Train Coworkers; Help Implement Floor Set

Changes; Use POS and Hand-held POS To Monitor Daily/Weekly/Monthly Sales Goals

Retail Associate – New York, NY September 2012 –

November 2013

9/11 Memorial & Museum – Cashier; Customer Service; Approximately 18,000 Visitors/Day

VICTORIA LEA KNIGHT

Brooklyn, New York 11233 • ********@*****.*** • 646-***-****

Pharmacy Associate –New York, NY January –

September 2012

Rite Aid Pharmacy –Filed 40 Prescriptions/Day; Maintained Patient Records; Received Physician

And Patient Phone Orders; Managed Patient; Insurance Claims; Customer Service

Stock Associate –New York, NY May 2011–

January 2012

Times Square Forever 21– Processed approx. 1800 boxes/day; Ticketed Merchandise; Inventory

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