Laura L. Jackson

443-***-**** acfen9@r.postjobfree.com

Professional Profile

A detailed-oriented professional, seeking a position as a Medical Biller and Coder able to provide administrative

support. Proficient in patient documentation with effective oral and written communication skills. Knowledge of

privacy policies and HIPAA compliance.

Areas of Expertise

Administration • Communication • Training

Administration

• Reconciliation of accounts receivables through posting payments and adjustments

• Treasury management: remote deposits, reconcile bank deposits, credits and debits

• Knowledge of ICD-9 and CPT coding

• Knowledge of Medical Terminology

• Provide support and assistance to the Manager and financial team

• Proficient in Microsoft Office Products

Communication

• Respond to customer service requests for investigation of routine to complex service issues.

• Produce positive resolutions thru active listening skills and commitment to integrity.

• Answer multi phones and emails for internal and external customers.

• Possess strong written and verbal communication skills.

Training

• Test and implement new software in the back office improving analyzing, financial accounting and

auditing reports.

• Revise and organize companywide storage system, for tax-exempt files, for 50 states in preparation

for state auditors.

• Train and motivate staff by communicating effective strategies and leading by example, resulting in

the Team Excellence Winner 12 consecutive months for multiple years.

EDUCATION

Medical Billing & Coding Specialist Diploma Fortis Institute Sept 2013-Jun 2014

Valedictorian

Medicare Part B Certification (MLN) Center for Medicare and Medicaid Services

Candidate for Accounting Indiana-Purdue University 1982-1984

PROFESSIONAL EXPERIENCE

Healthcare Management/Elite Multi Specialty Clinic 2014

Medical Claims Representative

• Create and update patients demographics

• Verify Insurance Eligibility and Benefits

• Schedule patients appointments

• Working Claim Denials and Rejections

• Posting payments received from carriers and patients and applying appropriate adjustments

• Knowledge of Medisoft and OfficeAlly programs

Delaware Camera Shops 2012-2013

Customer Service Representative

Ritz Camera Centers/Ritz Camera & Image 1987-2012

Sales Auditor 1998-2012

Store Manager 1988-1998

Lab Manager 1987-1988

Sales Associate 1987

Contact this candidate