Sheila M. Nava
Home Phone 619-***-**** ****
Callejon Palacios #49
Cell Phone 619-***-**** Email: **********@***.***
Chula Vista, Ca 91910
PROFESSIONAL SUMMARY
Highly skilled medical administrative management professional
with more than 24 years of practical experience in hospital,
and private clinical care environments. Ten (10) years of
Office Management experience directly linked to private
doctor's office. As office manager, incorporated standards
operating procedures linked to diagnosis and medical
treatments, financial oversight and patient customer
satisfaction. Twelve (12) years of administrating patient
accounts receivable, accounts payable, credit validation, and
skilled in collaboration with professional verifiable
collection record agencies.
CONCENTRATED EXPERIENCE
Accounts Payable Accounts Receivables Problem
Collections
Project Management Customer Collaboration Risk
Management
ICD-9/CPT Laboratory Coordination
Diagnosis & Treatment Administration
Computer Literate: Proficient in Window's, Microsoft Office,
SAP, Internet Research, KPDS, OPAS, CERNER, ACES, Medi-soft,
Medical Manager, Compu-medics, Allscripts, Quicken software
tools
WORK HISTORY
2001- Current Ocean Beach Medical Group: San Diego, Ca Medical
Office Manager
Coder-Biller
Perform medical business administration activities as office
manager. Duties consisted of operational and financial
activities, human resource administration, patient
collections, operational capital and operational expense
administration, and inventory supply controller. In addition,
manage a positive culture supporting collaboration between
management and coworkers to insure quality and patient
satisfaction objectives meet medical organizational
expectations.
2001-2001 Nucorp: San Diego, Ca Coder - Biller
Responsibilities included code super billing, data entry
leveraging Medical Manager software, post procedures and post
payments. Administrate financial reporting and month end
closure performance. Established and managed mailing reports
to HFCA forms and bill patient invoices, such as PPO, WC and
PI accounts.
1995-2001 Kaiser Permanent: San Diego, Ca Laboratory
Assistant
Perform inventory controller responsibilities pertaining to
laboratory environmental procedures. Technician tasks
included laboratory patient blood drawing, ERP data entry,
patient scheduling, laboratory equipment troubleshooting and
specimen coordination with specialty laboratories.
1994-1997 UCSD Medical Center: San Diego, Ca Laboratory
Assistant
Perform ERP patient data entry responsibilities pertaining to
laboratory environmental procedures. Technician tasks
included laboratory patient blood drawing, patient
scheduling, laboratory equipment troubleshooting and specimen
coordination with specialty laboratories.
Additional work experience will be provided on request
pertaining to years prior to 1994 thru 1989.
EDUCATION
2002 NNCT Coding Specialist Certification 2013
Recertification to be done
2001 Concord Career Institute, San Diego, Ca Insurance
Coding Specialist
1989-1990 Regional Occupation Program, San Diego, Ca Biomedical
Laboratory Assistant
1988-1989 Apollo College, San Diego, Ca Medical
Assistant
1986-1987 Jobs Corporations, San Diego, Ca General Education
Degree
PERSONAL STRENGTHS
I am a responsible, resourceful and versatile person who
takes ownership of my work. I enjoy implementing continuous
improvement methods for accomplishing organizational team
objectives. I take pride in accomplishing my work in a timely
manner, with an attendance record of 99.7% percent over the
last 24 years. My work ethics are to produce quality service
to my internal and external customers to sustain a world
class operational center of excellence.