Human Resources

TONIA N. PEEBLES ****************@*****.***

Summary

Skilled professional with over eighteen years of experience in Administration, my strengths are in the areas of

leadership, organization development, strategic planning, training and development.

Computer skills

Microsoft Office Professional, Excel, Pivot Tables, Power Point, Access, Quick books, Medical Manager, DEYTA,Dashboard, ADP Workforce, SAP/MRP systems

Education

2013-2015 completion Strayer University, Masters of Science HR/Organizational Dev. /Training

2006 Strayer University, Business Administration

Highland Springs High School, HS Diploma

Memberships

Current member of SHRM (Society of Human Resource Management)

Current member of Golden Key International Honors Society

Professional Experience

Amsted Rail, Granite City 2013-present

Purchasing Coordinator (Temporary contract)

• Responsible for expediting all Purchase orders to specific vendors

• Responsible for materials inventory

• SAP data entry

• Filing of Purchase and blanket orders

• Responsible for credentialing of all vendor certificates of Insurance

• Customer relations

• Enter incoming receipts and other transactions into SAP system

• Generate packaging information, shipping and tracking

• Review freight bill exceptions

Troy’s Jazz Gallery 2011-2013

Human Resources /Operations Administrator

• Managed build-out budget of $300,000 for a 5,000 sq. ft. Jazz Venue

• Overseen the process of all licensing and zoning, contractors, and inspections for build-out

• Developed budget for recruitment, training and developing salary requirements, and staff members per

customer ratio based on maximum capacity

• Responsible for full-cycle recruiting

• Managed and processed all background and health screenings of staff required by the St. Louis City Health

Dept.

• Created all job descriptions required

• Created and managed all training and developing of staff

• Created and Facilitated orientation for new staff members

• Managed employment compliance, FMLA, FLSA, COBRA.

• Created and managed Employment files

• Researched, created and managed employee compensation according to FLSA standards

• Created and managed all payroll processing

• Managed accounts receivables and payables

• Responsible for hiring and termination of staff members

• Managed P & L, and all budgetary aspects of the business

• Customer Service/ employee relation

Am Heart Hospice, Division of Voyager Hospice Care 2010 -2011

Hospice Consultant

• Responsible for sales target and business development through hospice referrals

• Responsible for developing new business in the specific region, physicians, assisted living, hospitals and

Nursing Homes

• Maintained physician relationships within the specific geography

• Demonstrated a strong knowledge of Hospice and the Medicare and Veterans benefit

• Maintained Nursing Home relationships in the specific region to maintain hospice referrals

• Maintained and exceeded monthly referral quota

• Managed all weekly, monthly and expense reports to consistently stay on target

• Managed all education and community services for the assigned geographic region

Am Heart Hospice, Division of Voyager Hospice Care

Business/HR Manager 2008-2010

• Managed business and human resources for three locations, total of 75 staff members

• Facilitated new hire orientation, quarterly and yearly education, training and development

• Managed corporate payroll for the Missouri division of Voyager Hospice Care

• Full cycle recruiting

• Managed and liaison to the organization for compensation and benefit enrollment

• Administration of FMLA, FLSA, COBRA, etc.

• Managed credentialing and re-credentialing for all Associate Medical Directors and RN/Case Managers

according to the Conditions of Participations (COP’s) mandated by Medicare.

• Participated in Annual and Quarterly budget development

• Board Member of Quality Assurance Performance Improvement (QAPI)

• Provided Human Resource consultation to Managers, Directors and employees.

• Overseen financial operations for hospice program including creating, maintaining and analyze financial and

statistical reports from all sources.

• Resolved vendor service issues, maintain petty cash, monitor accounts receivable aging and payables, write-

offs, and Medicare/Medicaid pending application approvals

• Responsible for hiring process and exit interviews of staff members

• Maintained and secure all physician and employee files

• Chairperson of Ethics Committee

Pediatric Otolaryngology, Inc. 2007-2008

Practice Administrator

• Managed a two million dollar accounts receivable and decreased (A/R bad debt) in six months to five hundred

thousand and established benchmarks to ensure increased revenue.

• Managed credentialing and re-credentialing for the physicians

• Responsible for provider relations, marketing and advertising

• Ensured, created and managed all billing and collections procedures to ensure proper reimbursement

• Negotiated all Managed Care and Medicaid (HMO) contracts

• Managed the CAQH database

• Managed all payroll processing

• Successfully managed full cycle recruitment

• Managed and negotiated Sound Health Services Compensation and benefit packages

• Managed staff of 12

• Responsible for training and developing administrative and clinical staff

• Managed onboarding and exit interviews

• Maintain confidential physician and employee files

• Managed all marketing and advertising strategies

West End Internal Medicine 2004-2007

Practice Administrator

• Negotiated Managed Care contracts and monitoring productivity and quality standards, and preparing

monthly status reports for the physician(s). Managed all marketing aspects of the practice.

• Managed recruiting, interviewing, exiting interviews

• Managed all credentialing and re-credentialing for physician(s) and clinical staff

• Managed training and development of both clinical and administrative staff

• Ensured proper billing and collections for timely reimbursement

• Decreased Accounts Receivable (A/R bad debt) within 6 months by 60,000 and establish benchmarks to

ensure increased revenue.

• Prepared all financial reports

• Maintain all physician and employee file

Contact this candidate