Customer Service Driver

N icholas T. H a i ley

*** **** ****** ** ● Brooklyn, New York 11206 ● {347} 242 1903 ● ***************@*****.***

SUMMARY OF QUALIFICATIONS:

Over 12 years of Knowledge of Windows XP and

customer service experience. all later versions, MS Word, Excel and Internet.

Ability to effectively NYS Fire Guard security

manage a high call volume. certificate.

Willing to work flexible NYS Licensed driver in good

work hours. standing.

Versatile, fast learner Site Saftey Worker Certificate

that embraces being challenged and adapts OSHA 10 Hour Certificate

quickly to new situations.

EXPERIENCE:

Boa Tel & Associates New York, NY

2/14 Present Flagger Responsibilities include watching over the site I’m assigned to ensure the safety of

others that are not aware of the coned off site. Passing on the information I was given, to

the next shift or the Con Ed workers about the site I’m watching over.

1/11 12/12 Bard Graduate Center New York, NY

Maintainer – Responsibilities include setting up different events with food and sitting

arrangements. Keeping numerous buildings clean and stocked. Fixing anything that is

broken whether sent through email or observing himself. Painting and traveling to different

sites of BGC.

Services for the Underserved New York, NY

4/08 12/10

Program Specialist/Maintenance – Responsibilities include providing habilitation

services to consumers as prescribed in their service plan (CFA, ISP, and Habilitation Plan).

Assist each consumer in various skill development areas including daily living, domestic

living, recreation and socialization. Ensure that consumers' nutritional needs are met.

Administer medication in compliance with management, medical and nursing policies and

procedures.

Silhouette Tours & Travel Inc. Brooklyn, NY

11/07 – 4/08

Driver Responsible for operating a motor coach in transporting passengers from one

destination to another. Operated vehicle in a safe manner and complied with applicable

state and local laws/regulations. Inspected vehicle and reported any defects and

maintained vehicle operating records.

Whole Foods Market New York, NY

11/05 – 11/07

Dairy Team Member Responsibilities included receiving, unloading and putting away

Dairy deliveries. Preparing Dairy products for floor displays and retail cases. Checked

codes and rotated products removing outdated items and provided customer service.

Globex Driving School Brooklyn, NY

7/04 – 11/05

Driving Instructor Responsibilities included educating and instructing novice and

experienced drivers in the driving tasks and skills associated with the tasks and skills

necessary in obtaining a NYS Driver’s License.

EDUCATION:

General Equivalency Diploma, New York State Department of Education

Oct 2009

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