Customer Service Representative

Kandice Preston

I can work in any enviornment.

Lewisville, TX

***************@*****.*** - 469-***-****

To obtain a meaningful and challenging position that enables me to learn and allows for advancement.

WORK EXPERIENCE

Assistant Store Manager

Hair Pop Inc - Grapevine, TX - January 2014 to August 2014

Responsibilities

• Customer Service

• Retail duties: Stocking, ordering Inventory, Assisting customers etc.

• Managed store without a Store Manager (store manager in training)

• Managed 8+ people

• Worked With Multiple Computer Programs on a Constant Basis

(MS Excell, Word, Outlook, PCCCharge Pro, Cash Register Express)

• Handled bank deposits

• Training New Employees

Customer Service Representative

Sally Beauty Holdings - Denton, TX - August 2013 to 2014

Responsibilities

• Customer Service

• Data entry

• Billing

• Portal Support

• Worked with personal computer daily

• Call Center/Office Environment

• Worked With Multiple Computer Programs on a Constant Basis

(MS Excell, Word, Outlook, as400)

Customer Service Representative

Yardi Systems Inc - Irving, TX - September 2011 to April 2013

• Customer Service

• Typing

• Worked with personal computer on a Daily basis

• Call Center environment

• Imputing data into different system

• Portal Support

Pharmacy Service Associate, Pharmacy Technician- CA State Lic.# 106635

CVS/Pharmacy - 2009 to 2010

• Handling Prescriptions for patients

• Imputing New/refill prescriptions into computers/Insurance

• Customer Service

• Inventory

• Special orders

Account Manager, Customer Service Telephone Representative

Countrywide Home Loans/ Bank of America - 2007 to 2009

• Customer Service

Typing

• Collections/debt counsel

• Managed Loans for short sales, Modification of loans

• Worked with personal computer daily (AS400, )

• Organization of office

• Call Center environment

• Sales

Customer Service

Lowe's Hardware Store - 2005 to 2007

Customer service Associate, Cashier, Returns, Sales Floor Associate

• Handled bank deposits

• Filed and tended to legal contracts

• Specific Attention to Detail for Special Orders

• Inventory

• Customer Service - Phones/Sales Floor

• Stocking/Down Stocking

• Product Knowledge

• Training New Employees

• Worked With Multiple Computer Programs on a Constant Basis

Sales Floor Associate

Kohl's - 2004 to 2005

• General Retail Duties

• Customer Service

• Stocking

• Organization

EDUCATION

Antelope Valley College

2004 to 2007

Desert Sands High School

2001 to 2004

SKILLS

Computers, Typing, Customer service, Power point, Almost all work program

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