Lee Hendrix
Humble, Texas 77396
************@*****.***
POSITION DESIRED: Call center supervisor
SKILLS:
MS Word Multitasking Well organized
MS Outlook Self motivated Problem solver
ACOMPLISHMENTS:
Inside Sales:
First salesperson to meet challenge of selling 10k in one week
Proven track record of being an absolute continuous top producer
Consistently achieved highest volume of outbound calls for multiple years
Maintained highest level of customer satisfaction
Averaged 25% higher closing factor when compared to rest of company and peers
Physician Recruiter:
Filled numerous clients needs with Doctors and specialists who fit the clients precise
requirements in a timely manner
Lead Generation Specialist:
Successfully led team to record highs in leads set and helped raise the bar on quality of
appointments set
Commended for the ability to adapt and persevere beyond expectations
Call Center Management:
Created and successfully ran three separate call centers across the country
Motivated and coached employees, through strong verbal and written communication
skills to meet quotas
Independently problem solved employee concerns with patience
Proven track record of running a perennial top producing office
STRENGTHS:
Dedicated, reliable and punctual
Alcohol, tobacco and substance abuse free
Excellent team player
Arrive early and stay as needed to complete all tasks
Listens attentively
WORK EXPERIENCE:
1995 – 2008
Publishers Service Company, Inc.
8/2008 – 7/2010
Administaff
Alliance Recruiting Resources 7/2010 - 10/2013
TheGOsolution 10/2013-Present
EDUCATION: New Caney High School 1991 -Received certificate