Registered Nurse Director

SHARYN ZAHRA HEINZELMAN

SHARYN ZAHRA HEINZELMAN

*** ****** *****

Avon, Connecticut 06001

860-***-****

**********@*******.***

Summary of Qualifications

Thirty-five year professional career in health care including nineteen

years of progressive management experience in leading a variety of

nursing departments. Excellent financial, information systems and

communication skills. Expertise in data analysis and the design and

implementation of strategies to improve patient outcomes and reduce

operating costs.

Experience

University of Connecticut Health Center, Farmington, CT

Director of Perioperative Service, Administrator Greater Hartford

Lithotripsy

(1999-present)

. Oversees nine departments within the health center: Freestanding

Surgicenter,

Inpatient Operating Rooms, PACU, Procedure Center, Central Supply,

28 Bed

Medical-Surgical Unit, Endoscopy, PA Service

. Admistrator for Lithotripsy Program for UCONN, St. Francis Hospital

and Hartford

Hospital:

- Responsible for strategic, clinical, financial and quality

measures.

- Set up Lithotripsy program in 3 hospitals including

Policy and Procedure Manual,

P.I. program and billing procedures

. Completed the addition of 3 new Operating Rooms

. Decrease late billing

. Implemented a computer system which includes Nursing Documentation,

Scheduling, Billing, Inventory, Anesthesia and Gastroenterology

. Decreased inventory by 350K during

. Integrated Bronchoscopy and Adult Ambulatory Day Care into Procedure

Center

. Implemented "Mums the Word" campaign to improve satisfaction on

Surgical floor

. Developed "Hand Off "tool for Surgical Services

. Implemented Safety Checklist in Operating Rooms

. Implemented preadmission testing program

. Implemented patient/customer satisfaction initiatives

. Implementing Shared Governance in all areas

. Developed relationships with several surgical technology programs to

become a clinical site for students

. Developed internship program for nurses without prior operating room

experience

Saratoga Hospital and Nursing Home, Saratoga, N.Y. (1993-1998)

Site Manager Wilton Medical Arts, Benedict Health Center (1998-

1999)

. Manage 2 free standing Medical Arts Centers

. Developed business plan for Breast Surgery Center

. Developed business plan for free standing Surgery Center

. Developed comprehensive Pain Management Program

Saratoga Hospital and Nursing Home

Director Surgical Services and Nursing Administration (1993-

1998)

. Chaired Nursing Shared Governance Committee

. Chaired Nursing Q.I. Committee

. Managed computerized staffing program

. Implemented computerized scheduling and billing system

. Story Board presentation on surgical throughput at Health Care

Quality Improvement Forum

. Spearheaded construction of presurgical and Gastroenterology

Units

. Developed extensive preoperative education program which

included 2 preoperative movies

. Instituted Clinical Pathway program

. Instituted Holistic Care program

Cooley Dickenson Hospital, Northampton, Mass.

Nurse Manager Operating Room (1991-1993)

. Developed First Assistant program

. Developed E.R.C.P. program

. Collaborated with Community College to develop a Surgical

Technology program

. Instituted shared governance model

. Instituted O.R. teams

. Completed Air Handling construction project

Graduate Hospital, Philadelphia, Pa.

Assistant Clinical Coordinator Operating Room (1985-1991)

. Responsible for managing O.R. schedule and evaluating staff

. Senior staff nurse Cardiothoracic Surgery

Hahnemann University Hospital, Philadelphia, Pa.

Clinical Coordinator Cardiothoracic Surgery and Patient

Education (1980-1985)

. Authored patient handbook on open heart surgery

. Responsible for staffing and ordering supplies

Hahnemann University Hospital, Philadelphia, Pa.

Staff Nurse Intensive Care Nursery (1979-1980)

Education

2014 BSN Candidate, Expected Graduation,

December 2014

Western Governor's University

Salt Lake City, Utah

2013 Doctorate in

Organizational Management

University of Phoenix

Phoenix, Arizona

1988 Master's Degree-

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St. Joseph's University

Philadelphia, Pennsylvania

REGISTERED NURSE, Associates Degree

Hahnemann College of Allied

Health Professions

Philadelphia, Pennsylvania

1977 Bachelor of Arts

State University of New York at Stony Brook

Stony Brook, New York

Licensure

Registered Nurse: Connecticut

Nurse Executive Advanced

Certified Nurse Operating Room 1986

Affiliations

Clinical Mentor for Master of Nursing students

Member of IRB, University of Connecticut Health

Association of Operating Room Nurses - Member

President of Toastmasters International, Saratoga Springs, NY,

former

President of Toastmasters International, UCONN, Farmington, CT,

former

Publications and Consultations

Dissertation: Retention of Baby Boomer Operating Room Nurses

Story Board Surgical CQI Healthcare Quality Improvement Forum

Nursing Management, February 1996 Author

Article; " Revitalizing an O.R." Nursing Management, January

1994 Author

Paper; Congenital Heart Disease, 1982 Author

Booklet; "Patient Perioperative Teaching Cardiothoracic

Surgery" Author

Attended First Assist Course Delaware Community College,

Pennsylvania

Cardiothoracic Surgery Consultation Metropolitan Hospital

Philadelphia, PA

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