Training Manager

CLEVEN ROSE

**** ******** **** ( Chesapeake, Virginia 23323

757-***-**** ( *********@*****.***

PROGRAM MANAGER

Dynamic Senior Quality Manager with over 20 years' of high profile

experience in trouble-shooting and enhancing US Navy and US Coast Guard

electronic systems, leading effective technical teams, and improving

processes. Proven knowledge of US Navy and Coast Guard equipment, systems,

and procedures. Skilled Training Manager with decades of experience

developing consistent and effective training for technical personnel.

Strong expertise ensuring strict quality control procedures and providing

effective electronic solutions and reliable system performance.

Audits ( Budgeting ( Cost / Benefit Analysis ( Expense Control ( Internal

Controls ( Recruiting ( Reporting ( QC / QA

Change Management ( Consulting ( Strategic Planning ( Team Leadership /

Motivation ( Process Improvement

International Business ( Employee / Labor Relations ( Training /

Development ( Workforce Planning ( Distribution

Policy Development ( Talent Management ( Performance Management ( Employee

Engagement ( Client Relations

Needs Assessment ( Customer Service ( Project Management ( Business

Development ( Inventory Management

General Ledger ( Joint Ventures ( Negotiations ( Presentations ( Product

Marketing ( Branding ( Social Media

Logistics ( Procurement / Purchasing ( Vendor Relations ( Assembly

Automation ( Cost Reduction ( Scheduling

Ops Management ( Risk Management ( OSHA / Regulatory Compliance ( Strategic

Sourcing ( Quality Management

UNITED STATES COAST GUARD ( Yorktown, Virginia ( 7/2005 - Present

Domestic and international maritime law and federal regulation enforcement.

Master Training Specialist

Develop training curriculum for the US Coast Guard's Advanced Electronics

School. Serve as functional curriculum manager preparing training to meet

current service requirements. Monitor system failure reports from the field

and provide recommendation for lean solutions. Provide students technical

assistance after graduation to troubleshoot difficult electronics problems.

Perform internal departmental audits to maintain management budget control.

Achievements:

. Graduated over 400 students in nine years with advanced circuit analysis

training.

. Provided individual tutoring for student for understanding of advanced

electronic concepts.

. Handled rules of honor violation issue for students caught cheating.

Lead evaluation boards reviewing infractions retaining most of the

students with punishments including fines and reduction in rank.

. Performed trouble-shooting for fleet technical request, assisting fleet

personnel in repair of faulty electronics saving over $25 million in

equipment down time and maintenance cost.

. Helped develop non-electronics courses preparing man-hour estimates and

FEA requirements to bring new classes on-line.

. Developed screw-drive, oil-free compressor to replace an air feed weapons

control systems saving over $32 million dollars in cost avoidance.

DRS TECHNOLOGIES INC. ( Chesapeake, Virginia ( 10/2003 - 7/2005

Leading supplier of integrated products, services and support to military,

intelligence agencies and prime contractors.

Senior Field Engineer

Served as Senior Field Engineer and Depot Electronic System subject matter

expert helping reduce repair backlog. Prepared cost estimates for foreign

military combat system overhauls, acquiring $12 million in electronics

systems overhaul contracts in two years. Supervised building of three new

test fixtures and established new testing procedures for high voltage power

supplies reducing turnaround time by 50%. Assigned as functional production

manager for Laurel Technologies business unit performing assembly and

production testing of over 30 new Q70 Combat System Consoles prior to

release to the US Navy, achieving 100% compliance with ISO-9001

requirements. Developed PMS procedures and an Interactive Electronic

Technical Manual for the USN (CVN) Electronic Chart Table, allowing an

accelerated

CLEVEN ROSE ( Page 2 ( *********@*****.***

installation schedule. Lead team as a Senior Field Engineer providing

software upgrades to Germany and France's Cobra anti-missile defense

systems. Updated USN Virginia Class Submarine Fleet as depot project

manager, repairing radar repeaters required for safe operation.

Achievements:

. Provided cost effective repairs to obsolete Polish Navy Weapons Systems.

Restored systems to fully operational status with detailed computer

troubleshooting reducing previously estimated cost of $300,000 to replace

the entire memory unit to less than $1100 to swap the memory unit card.

. Performed software upgrades for Germany and France's Cobra anti-missile

systems.

. Repaired SPS-52 Radar system for the Mexican Navy. Utilized Windows based

Module Test and Repair program for a pin-to-pin survey to repair the

obsolete surface search radar system to operational service in 32 hours.

. Recommended engineering changes for Virginia Class Submarine Fleet.

Solved water intrusion issues, resourced depleted parts, prepared

troubleshooting / repair manual, built luminescence test fixtures, and

rebuilt 85 fleet radar repeaters. Allowed Virginia Class Submarines to

enter and exit ports safely in all weather conditions.

BAE TECHNICAL SERVICES ( Chesapeake, Virginia ( 6/2003 - 10/2003

Global defense, security and aerospace company with products, services and

advanced electronics military applications.

Field Engineer III/ Supervisor

Installed and tested prototype radio systems for the US Coast Guard,

allowing 24/7 reception of distress calls to 25 nautical miles. Served as

Production Lead creating 82 C2275 Radio Systems-hardware kit modifications

to enhance USMC radio encryption. Reorganized power supply testing

procedures and test fixture ergonomics, decreasing repair time by 50%.

Performed onsite transmitter upgrades aboard 41' patrol boats as team lead,

completing all task ahead of schedule.

Achievements:

. Corrected schematics as Senior Field Engineer to rerouted transmission

and power lines with allowances for after-market equipment. Completed

prototype radio system installation ahead of schedule developing a strong

contractor relationship with the USCG.

. Recognized crucial manufacturing flaw in C2275 Radio hardware during

internal assembly audit. Shut down assembly line and corrected issue,

restarting production within 30 minutes. Saved over $400,000 in

reproduction costs and installation of defective parts, possibly damaging

the company's reputation as a leader in defense contracting.

USN AFLOAT TRAINING GROUP ATLANTIC ( Chesapeake, Virginia ( 6/2001 - 3/2003

Quality afloat training to Navy and Coast Guard Sailors to ensure a combat

ready force.

Senior Combat Systems Training Manager/Instructor

Monitored and evaluated training program effectiveness aboard all USCG East

Coast ships. Reviewed daily performance test for over 1000 students during

a 30-day training cycle and recommended improvements. Assessed training

needs through surveys, employee interviews, and focus groups providing

continuous process improvements and increasing training efficiency by 30%.

Focused training on job performance in war time conditions, improving

combat competencies by 20% with over 300 weapons control system students

achieving average scores of 92%

Achievements:

. Developed accurate training program evaluation methods based on fleet

feedback to determine training effectiveness. Used evaluation to modify

program, improving training effectiveness by 30%.

. Ensured fulfilling combat systems training for 50 ships crews within a

three month deadline. Coordinated training teams with fleet availability

to accomplish training on schedule.

. Identified training deficiencies through feedback and adjusted courses to

accomplish all goals. Improved morale, training effectiveness, and

mission readiness.

Additional Experience

Weapons Control Supervisor, Naval Engineering Support Unit, Portsmouth,

Virginia

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EDUCATION

Bachelor of Science in Business Administration, Summa cum Laude

Trident University International, Cypress, California

Master of Business Administration (In Process)

Trident University International, Cypress, California

PROFESSIONAL TRAINING

Master Training Specialist

HAZWOPER 40 hour training

Six Sigma Black Belt

Master Training Specialist Certification, USN

Micro/ Miniature Electronics Inspector Certification, USN

Micro/ Miniature (2M) Repair Certification, USN

COMPUTER SKILLS

Microsoft Office Suite, Project, Protrack

Fedlog8, Adobe Acrobat XI PRO

Microsoft Digital Image Suite, SKED 3.1

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