CRYSTAL CARRANZA
Burleson, T X ***** C: ***- ***- 9050 c ******.*********@*****.***
PROFESSIONAL SUMMARY
Bilingual Medical Assistant with experience in medical offices. Patient -oriented Medical Receptionist with strong attention to detail,
p rofessional telephone etiquette and organization skills.
SKILLS
l Worked with EMR, EHR, Lytec, and Nextgen. l OSHA/HIPAA T raining.l l
B ilingual (Spanish) V ital
Signs.
l M inor Surgical Procedures.
l Medical Terminology Anatomy/Physiology.
l Chart Filing.
l Suture Removal.
B
l l
I nsurance Verifications. U rinalysis
a l Phlebotomy
l n
F ile Claims.
l
d E KG
l I CD -9/CPT Coding Specimen Collection. a
g
W ORK H ISTORY
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Receptionist, 0 6/2012 to 11/2012 Dr. Lisa Herrin Pediatrics – Fort Worth, Texas
n
g
l Scheduled appointments, registered patients and distributed sample pharmaceutics as prescribed.l P recisely completed
I
appropriate claims paperwork, documentation and system entry. n
l Correctly coded and billed medical claims.l P rofessionally je and courteously verified appointment times with patients. l
ct agencies.l Adeptly managed a multi -line phone system and
Verified patients' eligibility and claims status with insurance
io
p leasantly greeted all patients.l E ntered orders into the E MR system efficiently and without errors.
n
Receptionist/Medical Assistant, 01/2012 to 0 7/2012 Dr. Satya Kaushik, MD Asthma Allergy Pediatrics – Fort Worth, Texas
s.
l Scheduled appointments, registered patients and distributed sample pharmaceutics as prescribed.l P recisely completed
appropriate claims paperwork, documentation and system entry. l Correctly coded and billed medical claims.l P rofessionally and
courteously verified appointment times with patients. l Verified patients' eligibility and claims status with insurance agencies.l
A deptly managed a multi -line phone system and pleasantly greeted all patients.l Entered orders into the EMR and EHR system
efficiently and without errors.l M aintained accurate records of patient care, condition, progress and concerns.
Floor Worker, 0 7/2010 to 01/2012 Everman Bingo – Everman, Texas
l Sell pull tabs to the customers.l Paid winnings established by the rules and procedures of each specific game.
Customer Service Representative, 1 2/2008 to 0 8/2009 Aarons – B urleson, Texas
l G reeted customers entering the store to ascertain what each customer wanted or needed.l Described product to customers and
accurately explained details and care of merchandise.
l Politely assisted customers in person and via telephone.l Monitored cash drawers in multiple checkout stations to ensure
adequate cash supply.l Routinely answered customer questions regarding merchandise and pricing. l Recommended alternative
i tems if product was out of stock.l Folded and arranged garments in attractive displays.
EXTERNSHIP, Burleson Family Medical Clinic
E DUCATION
Diploma: Medical Assistant, 2011 Westwood College - Fort Worth, Texas
High School Diploma: 2 005 Everman High School - Everman, Texas