Engineer Active Directory

John Parker

**** ********** ** *********, ** ****6

Cell: 678-***-**** acfdd2@r.postjobfree.com

SENIOR SYSTEMS/NETWORK ENGINEER

Accomplished, outcome-driven, senior technology consultant with 17+ years of systems integration and technology infrastructure

experience and constant success in leading complex, challenging IT initiatives. Repeated success in the design, development,

execution, and support of leading-edge technology solutions and processes.

CORE SKILL AREAS

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Strategic Planning and Execution Disaster Recovery & Business Continuity

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Data Center Infrastructure Management Hardware & Software Needs Assessment

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IT & Corporate Policy Development Project Planning, Scheduling & Management

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• Technical Support and Documentation

Team Building, Mentoring & Leadership

CORE TECHNOLOGIES

• •

Microsoft Exchange 2003/2007/2010 Cisco Routing and Layer 3 Switching

•

• Storage Area Networking (EMC CX, AX, VNX series)

Blackberry Enterprise Server

•

• 802.11a/b/g/n Wireless Networking

VMware ESX Server 3.5/4.x/5.x

• •

Microsoft SQL 2000/2005/2008 Microsoft Clustering Services

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Backup Exec/NetBackup/ArcServe Symantec/Trend Micro/McAfee Enterprise Virus Protection

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Enterprise Active Directory Infrastructure Cisco ASA Firewall

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IIS 6/7/7.5 Web Servers IBM/HP/Dell Server/Blade Chassis Platforms

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Citrix XenApp 5/6 Server Red Hat Enterprise Linux

CERTIFICATIONS EDUCATION

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Certified Wireless Network Administrator (CWNA) VSphere 4 – Install/Configure/Manage (2009)

• •

Microsoft Certified Systems Engineer (MCSE) Oracle Database 10g Administration Workshop (2009)

• •

Microsoft Certified Professional (MCP) Morehouse College, Math/Electrical Engineering (1992)

• Certified Netware Engineer (CNE)

• Certified Citrix Administrator

• StoneGate Certified Engineer

• Cisco Certified Network Associate (CCNA)

• VMWare Certified Professional 41 (VCP 4)

PROFESSIONAL EXPERIENCE

OMT CONSULTANTS

CONTRACTOR 07/2012-PRESENT

Servers: 50-600

Users: 100-3000

Designed, implemented and supported solutions for various OMT clients. Projects included Exchange 2003 to 2010 migrations,

Active Directory migrations, Cisco router/firewall upgrades and VMWare/vSphere server maintenance.

Project Management

Manage changes to the project scope, project schedule, and project costs using appropriate verification techniques in order to keep the

project plan accurate, updated, reflective of authorized project changes as defined in the change management plan, and facilitate

customer acceptance.

Work with other project managers and business leaders to ensure resource availability, workload and performance as well as to drive

project vision through effective risk management and manage changes through a defined change management system.

Measure project performance using appropriate tools and techniques in order to monitor the progress of the project, identify and

quantify any variances, perform any required corrective actions, and communicate to all team members.

Server/Network Documentation

Created detailed Visio diagrams of both the physical and logical network infrastructure. Documented both the physical and virtual

server environments.

Active Directory Management

Performed routine Active Directory maintenance – review logs, monitor replication. Perform security audit to ensure that

compliance standards are met – Sarbanes Oxley, HIPPA, PCI, etc. This includes password complexity, the use of service accounts for

applications, and individual admin accounts for IT personnel.

Managed vSphere Environment

Created test vSphere environment to perform patch testing prior to production deployment. Audited existing environments to

determine if the current host resources in an HA environment are adequate in the event of one or more host failures. Audited virtual

machines to determine if resource pools were needed to prevent overcommittment (Exchange server and SQL server on the same

host). Performed host upgrades from 4.x to 5.x. Performed physical server audits to determine potential candidates for P2V.

Windows/Linux Server Maintenance

Implemented WSUS for server/workstation patch management. Audited server backups to ensure reliability and deduplication.

Created backup rotation scheme that is compatible with the company’s data retention policy. Ensured that test restores were

performed on a periodic basis. Implemented SolarWinds to monitor network and server application availability.

Managed Red Hat and CentOS Linux servers and all components/services including Authentication, DNS, File Systems, DHCP, Print

Services, FTP, TCP/IP

Exchange Migrations

Performed Exchange migrations from 2003-2007 and 2007-2010. Migrated up to 3000 mailboxes using migrations tools from both

Microsoft and Quest.

PROSYS (CONTRACT)

CONSULTANT 06/2012-07/2012

Servers : 200

Users: 3000

Provided support and implemented technology solutions to support the changing infrastructure due to multiple acquisitions.

Projects included the design, implementation and support of vSphere ESXi servers and virtual machines, the creation of ACLs on

Cisco ASA 5500 series firewalls, Active Directory management and troubleshooting tasks such as domain controller replication

issues, Kerberos and workstation/server authentication issues. Also worked with Microsoft LDS. Microsoft Exchange 2010

management. Managed Red Hat Enterprise Linux environment for File/Print, SMTP, and Apache web services.

Redesigned, implemented and supported cross-forest 2008 R2 migration using ADMT and cross-forest Exchange 2003 to Exchange

2010 due to company divison. Migrated workstations, file servers, printers and other resources. Created GPOs and implemented

scripts to facilitate the process. Upgraded existing 2003 domain controllers to 2008 R2

MEDASSURANT (CONTRACT)

SYSTEMS ADMINISTRATOR 03/2011-06/2012

Physcial Servers: 120 (Exchange 2007/2010, MS SQL 2005/2008)

Virtual Servers: 600 (multiple vSphere 41 HA clusters in multiple sites)

Remote Sites: 10

Users: 4000

Provided technical solutions to manage a rapidly growing infrastructure in the healthcare industry. Followed the agile scrum

methodology to complete technical projects in a timely manner.

Specific Projects:

Project Management

Identify key project team members by defining roles and responsibilities to create a project organization structure in order to develop

the communication plan.

Record detailed customer requirements, constraints, and assumptions with team members in order to establish the project

deliverables, using requirement-gathering techniques such as planning sessions, brainstorming, focus groups and the project charter.

Improve project and functional team performance by building team cohesiveness, leading, mentoring, training, and motivating in

order to facilitate cooperation, and ensure project efficiency.

Data Center Documentation – Created detailed Visio diagram of the Atlanta datacenter to include all logical and physical as well as

server and network elements including cooling and power systems.

vSphere / SAN Management – Creating/deploying virtual server templates, generating reports on virtual resource use for capacity

planning and future growth, and beginning stages for vSphere 5 upgrade. Provisioned storage on EMC Ax150, VNX, and Cx240

platforms.

Active Directory 2008 R2 Environment – Consolidated or eliminated domain controllers in sites with reduced staff. Implemented

disk quotas on file/database servers. Migrated and managed DHCP and DNS where necessary throughout the corporate AD

environment.

Performed in-place upgrades of Windows 2003 domain controllers to 2008 R2 in remote offices.

EOL Physical Server Retirement – Planned server retirement for 100+ EOL servers in Atlanta datacenter including archiving,

documenting and physical detachment from server racks.

Network Management – facilitated redundant Cisco Catalyst 6500 core network upgrade. Provided support for corporate network

team for VLAN configuration and network hardware installation/replacement

Solarwinds NPM/APM – Implemented Solarwinds 4.2 NPM and APM for server and application management. Monitored multiple

SQL 2008 instances on multiple servers across the enterprise.

SERVIGISTICS (CONTRACT)

SENIOR NETWORK ADMINISTRATOR 08/2010-01/2011

Provided analysis and visual documentation on the current network infrastructure. Improved and documented processes related to OS

and application deployment to desktops and laptops.

Specific Projects:

Users: 100

Servers: 500

Network Infrastructure

• Documented the entire server/network infrastructure and presented the information graphically in Visio

from both a logical and physical perspective.

• Managed network/server availability and performance with Solarwinds NPM and Netflow

• Deployed VMWare 4.1 ESXi and Windows 2008 servers according to the client’s requirements.

• Managed and responded to network/server issues at the Atlanta QTS data center location.

• Redesigned Cisco network infrastructure with Catalyst core/distribution switches

Systems Infrastructure

Active Directory Environment

• Integrated 3rd party devices into Active Directory for single sign-on authentication.

• Added domain controllers to remote sites and configured for proper site replication.

• Performed troubleshooting related to site replication and Kerberos issues with client/server logon.

Exchange Server Environment

• Planned, designed, implemented and supported Exchange 2003 to 2007 migration project.

Linux Server Environment

• Maintained CentOS and Red Hat Linux servers for Web, File/Print and DNS services.

SKYLIGHT FINANCIAL/NETSPEND CORPORATION (CONTRACT)

SENIOR NETWORK ENGINEER 05/2009-08/2010

Improved overall performance of network/server infrastructure by designing, implementing, and maintaining critical network services

on a project basis.

Specific Projects:

Users: 200

Servers: 100

Network Infrastructure

Diagnosed that poor network performance was due to failing switching equipment, a flat network design, and non-

existent network monitoring to analyze ongoing network performance.

• Replaced Dell switches with Cisco 3750 L3 core switches and 3560 access switches

• Created multiple VLANs to segment iSCSI, server, workstation, management, and VOIP traffic

• Implemented SolarWinds NPM to create a baseline and monitor overall network performance

Server Infrastructure

Determined that server consolidation would not only reduce the data center footprint, but would also reduce server

administration, reduce network performance overhead, and provide a more simple and manageable file management

system.

• Added 2 nodes to create a 3 host VMWare 3.5 ESX server HA cluster. Upgraded this system to vSphere

4.0 implemented DRS, and resource management. Added storage to their existing EMC AX-4 SAN.

• Virtualized eligible file and application servers.

• Managed network backup rotation strategy with Veritas Backup Exec 12.5

Additional Core Network Services Managed

• Microsoft SQL 2000/2005/2008

• Active Directory 2003/2008

• Microsoft Exchange 2000/2003

• Blackberry Enterprise Server

• EMC AX-150 iSCSI and CX800 SAN

• Oracle 10g on Red Hat Enterprise Linux

• Barracuda Load Balancer 340/660 Web Application Firewall

NEXCEN FRANCHISE MANAGEMENT

MANAGER OF INFORMATION TECHNOLOGY (INTERIM), 07/2007-03/2008

MANAGER OF INFORMATION TECHNOLOGY, 3/2008 – 11/2008

Planned, organized, and managed overall operations to ensure the stable operation of the organization’s IT infrastructure. This

included developing, maintaining, supporting, and optimizing key functional areas, particularly network infrastructure, server

infrastructure, data communications, and telecommunications systems. Scheduled, directed, and often participated in activities to

resolve hardware and software problems in a timely and accurate fashion.

Specific Projects:

Users: 150

Servers: 25

Data Center Relocation

Tasked with rebuilding network infrastructure to facilitate unanticipated company growth. Analyzed current

infrastructure and designed new company network to allow future growth and support the new business model.

Managed vendors and overall budget for the project.

Network Infrastructure

Designed and implemented, and supported Cisco Layer 3 switched network to support business model and comply

with IT policies.

• Cisco Catalyst 6500 core switch configured with multiple VLANs

• Cisco Catalyst 3550 series access switches for workstation access

• Cisco Aironet 1100 series access points throughout with VLAN configuration

• TACACS and RADIUS configured for accounting and authentication

Virtual Server Infrastructure

Designed and implemented VMware environment to facilitate data integration during company acquisitions provide

high availability. Redesigned Active Directory to support new business model

• IBM x3650 servers DS4300 storage subsystem to support virtual environment

• Consolidated 20 physical servers to virtual environment using P2V

• Upgraded existing mail system to Exchange 2007 in a CCR cluster configuration (non-virtual)

• Implemented desktop/notebook imaging system (Acronis) to facilitate workstation deployment

• Redesigned network backup rotation to increase data retention and adhere to Sarbanes-Oxley

compliance.

IT Policies and Procedures

Created and redefined IT corporate policies and procedures in regard to change control, physical and network

security, equipment distribution and asset management.

DATA CONSULTING SERVICES

SYSTEMS INTEGRATION / PROJECT MANAGEMENT CONSULTANT, 2003-2007

Provided analysis, implementation and documentation of networking technologies required to improve overall business operations.

Specific Projects:

Users: 1000

Servers: 55

Enterprise Antivirus

Designed and implemented Symantec Enterprise, Trend Micro OfficeScan and ServerProtect Enterprise

virus/IDS/desktop firewall solution for automatic signature /software updates.

SolarWinds Network Performance Monitor

Deployed and maintained across the enterprise to monitor server and infrastructure uptime and performance.

Analyzed data to predict future bandwidth and hardware needs.

• Netflow Traffic Analyzer - configured on all Cisco routers to analyze network traffic across WAN links to

determine bandwidth usage and prioritize availability.

• Polling Engines – distributed to each remote location to collect polling data in order to minimize

bandwidth across WAN links.

• Application Performance Monitor - configured to monitor Active Directory, SQL Server and Exchange

performance

• Hot Standby Engine – Installed at the corporate location to provide high availability and to monitor the

health of the central polling engine.

• Syslog Server – configured all Cisco devices to send all syslog information for network troubleshooting.

Directory Services/Identity Management

Optimized Active Directory functionality for current enterprise implementations with DC placement and

DNS/FSMO role assignment by geographic location.

• Implemented and managed Novell E-Directory for existing Novell/Unix file and print services.

• Configured LDAP/TACACS/RADIUS on Cisco enterprise switches, routers, and VPN concentrators.

• Deployed and managed Novell Identity Manager to centralize identity management and enforce IT and

business policies across the above dissimilar operating systems.

Data Protection

Analyzed current data flow/data storage practices and proposed backup strategies and data replication technologies

for efficient data protection/retrieval.

Infrastructure

Proposed and implemented LAN infrastructure technologies.

VLAN and 802.1q trunking

802.1x port authentication

RADIUS/TACACS/LDAP accounting and authentication

Web Server/Database

Managed SQL 2000 environment

Created maintenance plans for database optimization and backup

Designed SQL 2000 active/passive clustering for high availability

Designed and implemented IIS 6 web server farm for front-end application

Implemented web server placement into DMZ and provided secure connectivity to SQL 2000 back-end

using firewall policies.

Designed, implemented and supported Checkpoint Firewall SecurePlatform NGX R62 in a single node

environment. Managed remote access with SecureClient

MCCALLA, RAYMER, LLC

NETWORK OPERATIONS MANAGER, 2001-2003

Assessed current efficiency of staffing and technology, and planned for future growth. Trained staff to proactively use technologies to

enhance network uptime and provide elite quality of service to in-house clients. Provided support to management, staff, and clients to

ensure network reliability and data integrity.

Specific Projects:

Users: 200

Servers: 25

Network administration and system management

Proactive use of systems and technologies to enhance network uptime

Managed network perimeter security using StoneGate Firewall cluster and VPN for remote clients.

Implemented IIS 5 web farm and SQL 2000 clustering environment for developers to service web

applications to clients.

Planned, deployed, and documented Microsoft Active Directory 2003 migration from Novell NDS.

Created network topology diagrams as well as documented server/appliance roles for IT staff.

Installed, configured and created firewall security policies for existing StoneGate firewall.

Created Active Directory security and group policies to reduce help desk calls as well as to secure

desktops. Created enterprise backup rotation strategy with online/offline backups for immediate recovery.

Incorporated existing Citrix Metaframe technology into Stonegate VPN technology to provide secure

access to corporate LAN.

Installed, configured, and securely managed WAN using Cisco 3600/1700 routers.

.

SENIOR NETWORK ENGINEER, 2000-2001

SENIOR NETWORK ENGINEER, 1998-2000

NETWORK ENGINEER, 1996-1998

Provided technical assistance in the sales, development, and deployment of IT solutions for clients.

Specific Projects:

Users: 2000

Servers: 200

Identified and remedied network performance issues using protocol analysis/network sniffer tools.

Designed and implemented customized automated Win XP /Office 2K3 deployment.

• Customized unattended install of Office 2K3

• Automated WinXP rollout using Remote Installation Services

• Automated Office deployment using AD Group Policies

.

Managed Meridian PBX - managed phone extensions, phone programming.

Designed and implemented Active directory infrastructure

Optimized AD replication for WAN

Created Group Policies for script execution and security

Performed routine maintenance for AD health

Integrated AD with RADIUS server for accounting and authentication.

Provided training to technical staff on current and newly implemented technologies.

Provided training on SonicWall firewall policy management and maintenance

Delegated routine Active Directory administrative tasks by creating Active Directory roles.

Implemented offsite tape backup routine

Designed server/application configuration guide for Disaster Recovery/training

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