Customer Service Administrative Assistant

CHELSEA HORROCKS **** ARCHWAY DRIVE, WENTZVILLE, MO 63385

636-***-**** HOME

636-***-**** CELL

AKA CHELSEA BOWLER *************@*****.***

PROFESSIONAL PROFILE

CAREER OBJECTIVE

TO OBTAIN EMPLOYMENT AS A RECEPTIONIST AND ADMINISTRATIVE ASSISTANT.

PERSONAL PROFILE

I HAVE BEEN A FULL-TIME PARENT FOR EIGHT YEARS. NOW THAT MY CHILDREN ARE IN SCHOOL FULL-TIME, I WISH TO PURSUE A

PART-TIME CAREER. I AM RESPONSIBLE, DEPENDABLE, CREATIVE, AND LEARN NEW THINGS QUICKLY AND EFFICIENTLY. I AM

TECHNOLOGICALLY SAVVY, AND RELISH NEW CHALLENGES IN MANY AREAS. I WORK WELL WITH ALL KINDS OF PEOPLE, AND AM

MOTIVATED TO COMPLETE GOALS OF ALL KINDS.

SKILLS SUMMARY

EXPERIENCED IN CUSTOMER SERVICE SELF-MOTIVATED

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TYPE 80 WORDS PER MINUTE WORK WELL UNDER PRESSURE

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EFFECTIVE COMMUNICATOR EASILY ADAPT TO NEW IDEAS AND PROJECTS

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EDUCATION

UNIVERSITY OF UTAH – SALT LAKE CITY, UTAH

BACHELOR OF ARTS IN ENGLISH, MINOR IN COMMUNICATIONS, MAY 2005

WEBER STATE UNIVERSITY – OGDEN, UTAH

ASSOCIATE OF SCIENCE, AUGUST 2002

WORK HISTORY

STAY-AT-HOME MOTHER/JUDGE OF WRITING CONTESTS •FEBRUARY 2007-PRESENT

● ASCERTAINED BEST WRITING ENTRIES IN CONTEST.

SPONSORED BY BRIGHAM YOUNG UNIVERSITY.

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SEVERAL GENRES, INCLUDING SHORT STORY, CRITICAL ESSAY AND POETRY.

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PARTICIPATED FROM MARCH TO MAY 2007-2012.

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● VOLUNTEERED IN THE COMMUNITY.

ORGANIZED SEVERAL CHARITY DRIVES AND SOCIAL GATHERINGS.

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PROVIDED CLERICAL AND CREATIVE ASSISTANCE IN PUBLIC SCHOOLS.

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● CONTINUALLY LEARNING TO REMAIN CALM IN EXTREMELY FRUSTRATING SITUATIONS.

HANDLE STRESSFUL CIRCUMSTANCES WITH APLOMB.

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MEET DEADLINES WITHOUT SACRIFICING EFFICIENCY AND ATTENTION TO DETAIL.

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ADMINISTRATIVE ASSISTANT • SMITH POWER PRODUCTS • SALT LAKE CITY, UTAH • FEBRUARY 2006-FEBRUARY 2007

● WROTE TECHNICAL AND PROFESSIONAL DOCUMENTS FOR CHIEF FINANCIAL OFFICER AND VICE PRESIDENT.

GIVEN ASSIGNMENTS WITHOUT NOTICE AND EXPECTED TO BE COMPLETED IMMEDIATELY.

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SELF-SUPERVISED.

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● PERFORMED DATA ENTRY WHEN NEEDED.

ABLE TO TYPE 80 WORDS PER MINUTE.

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REFERENCES AVAILABLE UPON REQUEST.

CHELSEA HORROCKS 2001 ARCHWAY DRIVE, WENTZVILLE, MO 63385

636-***-**** HOME

636-***-**** CELL

AKA CHELSEA BOWLER *************@*****.***

ACCOUNT MANAGER • DISCOVER FINANCIAL SERVICES • SALT LAKE CITY, UTAH • MAY 2002-FEBRUARY 2006

● ASSISTED DISTRESSED CARD MEMBERS WITH ACCOUNTS.

● RECEIVED MANY AWARDS FOR ACHIEVING A HIGH STANDARD OF CUSTOMER SERVICE.

REFERENCES AVAILABLE UPON REQUEST.

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