Service Representative Technician
Resume:
Troy A. Booth
Williamsburg, VA 23185
PROFESSIONAL OBJECTIVE
To secure a position with an organization enabling me to utilize my experience, training, and capabilities
in Equipment Management.
QUALIFICATIONS PROFILE
• Extensive experience rebuilding and repairing many makes and models of construction and
mining equipment
• Preventative maintenance and parts forecasting for multiple jobs and machines
• Supervising multiple job sites and personnel in high stress, and high production environments
• Planned, organized and scheduled machine builds worldwide
• Planned, organized and scheduled maintenance and operator training
• Troubleshoot, diagnose and repair electrical, hydraulic and mechanical systems
• Successfully owned and operated heavy equipment repair business
EDUCATION
• Boise State University College of Technology Boise, ID
Heavy Duty Mechanics Diesel Technician
• Western States Operating Engineers Training Institute Spangle, WA
Heavy Duty Diesel Mechanic Apprenticeship
Journeyman level
80 hour hydraulic course
90 hour crane theory and rigging
• George Brown College online Toronto, ONT
Electronics Technician
• Crestcom Worldwide Hampton, VA
Management Training
• Liebherr Service Training Colmar, FR
Level III expert R9250, R9350, R9400, R996, and R996B
Level II Liebherr AC drive systems
Level II Siemens AC drive systems
SABA: Electrical Theory, Mobile Hydraulics, Industrial Mechanical, and AC & DC
Motors and drives
• Cummins Rocky Mountain Salt Lake City, UT
QSK60/50/38 MCRS CM850 & CM2150
QSK45/60 Tier I
• Welding Certification Newport News, VA
3G Vertical SMAW 1/8” to 1” welding certified
EXPERIENCE HIGHLIGHTS
2010-Present Liebherr Mining Equipment, Newport News, VA
Field Service Representative
Provide customer with technical and supervisory assistance as required, supervise and assist with
assembly of new equipment ensuring the commissioning and testing to factory specifications, provide
assistance to customers to help resolve issues and problems with equipment as required, train operators
and service technicians, provide customer with component change out information and recommendations,
provide customer with troubleshooting advice and or assistance, generate parts forecasts, field service
reports, product assembly reports and product incident reports for customer and factory analysis.
2009-2009 (Contract) URS Washington Division, Bolivia S. America
Chief Technician
Troubleshoot and diagnose equipment failures, supervised and trained local work force to repair, rebuild
and maintain mining equipment such as hydraulic shovels, excavators, haul trucks, loaders, tractors,
dozers, motor graders, drills, conveyors, crushers, pumps, compressors, pneumatic tools, and other mine
related equipment.
2005-2009 Independent Contractor, Burlington, NC
Owner
Perform complete repair of various makes and models of construction equipment in the field as well as in
shop, minor and major overhauls, preventative maintenance, welding and fabricating, component
rebuilding, managed staff of 3 mechanics in all aspects of heavy equipment repair and rebuild.
2000-2005 Material Salvage & Recycling, Burlington, NC
Operations Manager
Supervised personnel, repair and maintain crushing, screening and construction equipment, planned and
scheduled preventative maintenance, spare parts forecasting for crushers, construction and support
equipment, inventory control, set-up, complete and reclaim job sites, managed 3-4 projects
simultaneously with crews consisting of 3-4 employees per project.
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