Customer Service Security Guard

**** ****** * ***.** • Brooklyn, NY *****

Home Phone 718-***-**** • M obile 347-***-**** • E-mail DJ.Jesse.NYC@ gmail.com

Jesse Soto

S K IL L D E S C R IP T IO N

Microsoft Office Skills, Customer Service, Security Guard E xperien ce, Loss

Prevention Experience, Watch Guard, Body Guard, CCTV Experience

WORK HISTORY

6/2013 – 5/2014 Labor Management Concepts Inc.

Full-Time Security Officer

200 Belleville Turnpike North Arlington, NJ 07031

Responsibilities: Patrol for Weill Cornell Medical College construction site, Observe

and report h azardous conditions to supervisor and building superintendent. Keep

attendance of construction workers on site.

7/2009 – 9/2009 Scott and Yard Event Security LLC.

& Event Security Guard

11/2012 – 12/2013 1 Stuyvesant Oval New York, NY 10009

Responsibilities: Conducting searches if necessary, controlling crowds, controlling VIP

access to artist and backstage areas, Watch Guard, Observe and Report any illegal and

inappropriate actions to the NYPD. Body guard VIP escort into building and leaving

building.

8/2009 – 9/2009 Contemporary Services Corporation

& U.S.T.A. U.S. Open Tennis

8/2010 – 9/2010 Seasonal Security Guard

12301 Roosevelt Avenue Queens, NY 11368

Responsibilities: Scan All Employees credentials using a hand-held scanner. Checking

Tickets, Controlling crowds to their seating and Nearest Exit, Patrol an area assigned

by Supervisor. Report any unusual activity to Supervisor using a hand-held radio.

10/2008 – 12/2008 Duane Reade

Full-Time Loss Prevention Store Detective

625 8th Avenue New York, NY 10018

Responsibilities: Detect and apprehend shoplifters by following the five elements of

apprehension guidelines. Working with CCTV equipment to monitor for shoplifters.

Conduct package checks on store employees. Complete written reports on all activity.

2/2003 – 8/2008 Brooklyn Public Library – Service to the Aging

P a rt-T im e C u sto m e r S e rvic e A ssista n t

1743 86th Street Brooklyn, NY 11214

Responsibilities: UPS Package Handling, Customer Service, Answering Phones,

Inventory, Entering Data In Company’s Program, Entering Data in Microsoft Word,

Excel, PowerPoint & Internet Explorer

CERTIFICATIONS

8-Hour Pre-Assignment Security Guard Training Course Certificate,

16-Hour On-The-Job Security Guard Training Course Certificate,

New York State Licensed Security Guard – ID: 100******** EXP: 11/13/14,

10-Hour OSHA Certification for State of New York,

Fireguard Certificate issued by NYC Fire Department F.04 – Temp. Indoor/Outdoor Place

of assembly Safety Personnel. CERT. #86950102 EXP. 6/10/2016

EDUCATION

University of the State of New York Education Department

High School Equivalency Diploma – February 2013 – U03726174

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