Customer Service Technician

Anjella Reynoso

**** ******* **., *** ****, CA, *1406 Cell: Cell: 818-***-**** Email: ***********@*****.***

Objective Statement

To expand my knowledge and comprehension of pharmaceuticals by beginning a career as a Pharmacy Technician in a fast paced and efficient working environment. To obtain a position where I can maximize my multilayer of management skills, quality assurance, program development,and training experience. To also be able follow written work instructions and perform various duties.

Education And Training

Everest College - Reseda, CA

Pharmacy Technician Diploma; October 2013

Polytechnic Highschool - Sun Valley, Ca

High School Diploma; June, 2006

Technical Skills

•Compounding and reconstitution of topical ointments, creams, and lotions.

•Reconstitution of I.V. bags under a laminar air flow hood.

•Ampule

•Chemotherapy reconstitution with complete adherence to aseptictechniques.

•Deciphering, and typing prescriptions with visual superscript institutional edition.

•Filling, and shelving patient daily medication carts.

•Compounding lozenges

•Typing, labeling, and filling of monthly medication blister packs.

•Complete understanding of OSHA, HIPAA, FDA, AND DEA standards, and guidelines.

•Faxing referrals, making copies, and all general office duties

•Knowledge of brands and Generic.

•alphanumeric filing

•Efficient Telephone Communications

•Bookkeeping and Appointment scheduling

Externship Experience

Walgreens Pharmacy - Van Nuys CA; July 2013 – August 2013

•counting pills efficiently and accurately

•The ability to Change NDC

•Comprehension of brands and generics

•Competent in drug interactions

•Process new patient information; insurance, billing, change of physician

Employment Experience

Technician, volcano Corp- Aerotek - Sacramento, CA; February 2009June 2010

•Quality Control

•Assembly and production

•Final Inspection of medications

•Packaging of medications

Pharmacy clerk, Michaels Pharmacy - Sherman Oaks, CA; October2008 - April 2009

•Providing timely and professional customer service

•cash registry; balanced registers at the end of every shift

•ordering medications

•maintaining the store, keeping it well organized.

associate, Victoria's Secret- Sherman Oaks, CA; October 2007 - March 2008

•Providing excellent customer service

•Knowledgeable of products

•maintaining the store, cleaning, organizing

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