Insurance Medical

SHEILA PIERCE

HOME 510-***-**** CELL 415-***-****

OAKLAND,CA

E-MAIL **************@*****.***

OBJECTIVE: TO OFFER THE BEST IN ADMINISTRATIVE CLERICAL SUPPORT

EDUCATION: HEALD BUSINESS COLLEGE, SAN FRANCISCO, CA

ACCOUNT PAYABLES AND RECEIVABLES, SCHEDULED APPOINTMENTS,

WORD PROCESSING-MS WORD AND WORD PERFECT

SPREADSHEETS-MS EXCEL, (BASIC), MS WINDOWS VISTA

TYPING SPEED 40 WPM, TEN KEY BY TOUCH 8000 SPM

KNOWLEDGE OF MEDICAL TERMINOLOGY, KNOWLEDGE OF

ADVANCED DIRECTIVE, PBX OPERATOR, FAST LEARNER

EXPERIENCES:

12-13 to Present SAN FRANCISCO GENERAL HOSPITAL, S.F., CA

I worked in X-Ray Dept as a Lab Aide. My duties were to Check in patients for they're x-ray.

Where I would key into the computer the image they would be taking, such as CT scan, MRI, Ultrasound and

the regular x-ray. I would get this information from the doctor's order called e-referrals. Then I would call the

patient into the office for privacy and ask the name and date of birth, because making sure I had the right patient

was a must. I've learned procedures codes and diagnosis codes. Checked in insurance for eligibility, benefits

and authorizations. Yes, I collected co-pays and admission fees.

12-11 to 05-13 LOS ANGELES, CA

Caregiver for relative. Duties: Was to cook meals,showered patient, cleaning of house, escorted patient to

doctor's appointments and picked up medications from pharmacy prescribed by doctor, and paid patient

bills on line.

05-10 to 11-11 ALAMEDA COUNTY MEDICAL CENTER, OAKLAND, CA

Working as a volunteer. I volunteered at the information desk. My duties were

to issue visitors passes to people coming into the hospital to visit family members

or friends. I worked on the computer to look up location of patients and wrote out

passes and gave to visitors. I also gave directions through out the hospital and I called

for interpreter as needed. I worked with security. I learned all about safety rules

within the hospital, such as knowledge of emergency codes, code red = fire, code blue = medical

emergency, code orange = hazardous material, code silver = person with weapon, code pink = child

abduction.

06-08 to 04-10 During this time was when the economy failed and companies wasn't hiring

I still have skills and knowledge to be a productive Admitting Clerk, all I would have to learn is

your system. That's the confidence I have in my work ability

12-04 to 05-08 KAISER MEDICAL CENTER, OAKLAND, CA

Worked in the Admitting Departments, position Admitting Rep. and Registration Rep.

Duties: In hospital I registered patients into the systems, I would always ask patient for I.D.,

admitted patients to hospitals, collected co-pays, admitted patients from the E.R.,

locked patients valuables up in safe, released bodies to mortuaries, worked bed control

with Register Nurses, had patients to sign consent forms for treatment, went up to patients

room to interviews, checked insurance for benefits, eligibility and authorizations.

And updated demographics.

08-01 to 07-04 KELLY SERVICES, SAN FRANCISCO, CA

Duties: Registered new patients into clinic, checked insurance for benefits,

eligibility and authorizations, entered patients insurance into system IDX, by using

the IMF system, arrived patients for appointments, scheduled consultations and sleep

studies appointments, called patients to set and confirm appointments.

REFERENCES AVAILABLE UPON REQUEST

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