Customer Service High School
Resume:
COLLEEN M. STENZEL
Burlington, WI 53105
*******@*****.***
PROFFESSIONAL EXPERIENCE
JUST PAWS- GROOMING SALON
Burlington, WI
July 2014- Current
Groomer
Schedule appointments
Check in and check out clients
Grooming dogs
Use register
Cleaning
Make reminder calls
Answer phone, and return messages
GENEVA NATIONAL
Lake Geneva, WI
April 2014- July 2014
Banquet Server
Set up decor and linens
Serve 5 course meals
Bus tables
Cleaning
PENTAIR
Delavan, WI
August 2013- October 2013
Material Handler
Read work orders or receive oral instructions to determine work assignments or
material or equiptment needed.
Record number of units handled or moved, using daily production sheets and work
tickets.
Attach identifying tags to containers or mark them with identifying information.
LOWES
Delavan, WI
March 2011- August 2011
Cashier
recieve payments by cash, check, or credit cards.
Issue receipts, refunds, credits or change due to customers.
Assist customer by providing information and resolving their complaints.
Greet customers entering establishment.
Answer customers' questions, and provide information.
Process merchandise, returns, and exchanges.
Maintain clean and orderly checkout areas and complete other general cleaning duties,
such as mopping floors and emptying trash cans.
Stock shelves, and mark prices on shelves and items.
Count money in draw at the begining, and end, of shift to ensure that amounts are
correct and that there is adequate change.
PETSMART
Delavan, WI
July 2009- January 2011
Groomer
Answer telephones, direct calls, and take messages.
Schedule appointments and maintain and update appointment calendars.
Examine and observe animals to detect signs of illness, disease, or injury.
Perform animal grooming duties such as washing, brushing, clipping, and trimming
coats, cutting nails, and cleaning ears.
Collect and record animal informations such as, weight size, treatments recieved,
medical records, and allergies.
Sell pet supplies including add on packages to grooming appointment.
File and maintain records.
Greet persons entering establishment, determine nature and purpose of visit, and direct
or escort them to specific destinations.
EDUCATION
Badger High School
Lake Geneva, WI
High School Diploma, July 2008
ADDITIONAL SKILLS
Over the phone skills and proficiency with computers
Excellent customer service skills.
Good organization, and attention to detail.
Fast learner, with an upbeat personality.
Contact this candidate