tonia sanders
**** ******* *****, *******, ** ***10,919-***-**** or 919-***-****, tonia.sandersers@att.
SUMMARY
Professional with broad-based experience in administrative and clerical responsibilities.
Ability to implement increased productivity and efficiency.
Work well under pressure within a fast paced environment.
Communicate effectively, and interact supportively within a team environment.
EXPERIENCE
3/31/2014 to 5/30/2014 North Carolina Department of Revenue RALEIGH,NC
PROCESSING
• VERIFY RECIPIENTS SOCIAL SECURTITY NUMBERS ARE CORRECT ON W-2 FORMS
• VERIFY RECIPEINTS NAME AND ADDRESS ARE CORRECT
• TO PULL OUT ALL STAPLES OUT OF W2 FORMS AND BATCH TO BE READY FOR SCANNING.
9/1/1998 to 6/28/2013 HP ENTERPRISE SERVICES RALEIGH, NC
• DATA ENTRY SPECIALISTS
• OPENED, SORTED, STAMPED, AND BATCH ALL INCOMINING MAIL TWICE DAILY AND
DISTRIBUTE
• TO THE APPROPRIATE AREAS.
• KEYED IN APPROVALS FOR OPTICAL, DME, LONGTERM CARE, AND DENTAL DEPARTMENTS.
• ALPHABETIZE AND FILED DENIALS, PURGE FILES.
• MAILED APPROVALS BACK TO THE PROVIDERS. INVOLVED DAILY WITH FAXING, COPYING,
TRANSFERING CALLS,
• MET REQUIRED QUOTAS BY THE STATE
• REVISED THE MEDICAID BULLETIN
• (90%) DATA ENTRY.
•
6/1/1995 to 8/1/1998 NC JOINT UNDERWRITERS CARY, NC
CLERK
OPENED, STAMPED AND BATCHED ALL INCOMING MAIL TWICE DAILY
• ORDERED SUPPLIES AS NEEDED
• MAIL INSURANCE POLICIES TO THE POLICYHOLDERS
• ANSWER INCOMING CALLS AND TRANSFER CUSTOMER TO PROPER EXTENSIONS
• REGULARLY ACTIVE IN DATA ENTRY
• SERVED AS BACKUP SUPERVISOR WHEN NEEDED
2/1/1986 to 5/30/1995 KELLOGGS CARY, NC
PACKER
• TO CHECK FOR OPEN ENDS IN PRODUCT.
• CHECK FOR ADEQUATE FILLING
• CHECK CODE DATES AND FILM CLARITY
• PACK PRODUCT IN PROPER CASE SEAL ONCE INSPECTION IS COMPLETED.
• QA
SKILLS
TYPING 45WPM
DATA ENTRY 10,000+WPM
M ICROSOFT WORD
MICROSOFT EXCEL TEN-KEY MACHINE
•