Administrative Assistant

Nicole Manson **** Woods Creek Lane, A lgonquin, IL 60102

630-***-**** *************@***.***

Professional Summary

Highly motivated, focused on customer service. Performance driven, personable, always a positive attitude maintaining

safe and hygienic work environment, all while developing skills in dispute resolution and financial management.

Skill Highlights

Intermediate Spanish

Strong organizational skills Energetic work attitude

Internet research expert

Store maintenance ability

Active listening skills

Fashion knowledge

Data Entry

Adaptive team player

Seasoned in conflict resolution

Customer service

Microsoft word

People person

Courteous demeanor

Time Management

Computer Savvy

Work Experience

Administrative Assistant

December 2013 to July 2014

American Muscle Cars & Restoration LLC - Palatine, Illinois

Duties including fielding telephone calls, Filing, data entry, Directing visitors, Scheduling appointments, Planning and

Executing conferences, Routing mail, Organizing and providing documents, Creating Invoices, Ordering office supplies,

Managing business accounts, Processing client orders, handling payments, Maintaining database records, Creating FedEx

shipping labels and pickups, Assisting in negotiations, Handling Car Sales, Scheduling transport services and Temporary

Registration Permits.

Head Trainer and server

January 2010 to 2014

On the Border Mexican Grill & Cantina - A lgonquin, Illinois

Responsible for training all new hires and setting up menu knowledge courses, heavy multi- tasking skills, organized, great

customer service, meeting all restaurant requirements, responsible for closing and/or opening duties.

Organization and Time Management, Team work, Problem Solving, multitasking, Perseverance.

Front Desk Clerk

November 2010 to August 2011

Friends. Music. Libations. - Crystal Lake, IL

Greeted customers, applied cover charge, cashier, responsible for placing parties in their reserved section, accounted

for capacity, Organized and scheduled group parties.

Server Trainer

May 2007 to August 2009

Applebee's Restaurant - Lake In The Hills, Illinois

Answering phones, placing orders, customer service, cleaning tables and dining area, processing payments.

Customer Care, money handling, fast Learner, organized.

Excelled in store contests and requirements.

Received great customer reviews on guest completed surveys.

Education and Training

Elgin Community College - E lgin, IL, 60123

-General Studies

Cosmetology & Spa Institute - E lgin, IL, United States

-Esthetician License: December 2011

Jacobs High School - E lgin, IL, United States

-High School Diploma: June 2009

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