Customer Service Assistant

Joyce Saulsberry

Coldwater, MI

***************@*****.*** - 662-***-****

WORK EXPERIENCE

Patient assistant rep

Region IV - Hernando, MS - May 2012 to Present

Responsibilities

Process application to enroll patients for free medications

Order medications from patient assistant program and on site pharmacy

Accomplishments

I have been able to assist on site doctors,

pharmacist, as well as therapist with the mental care of clients.

Skills Used

I have to apply my listening skills to be accurate on the needs of my clients and to aid the doctors with the

necessary medical help for each client.

Customer support

Labcorp - Memphis, TN - September 2001 to June 2009

Responsibilities

Process and key specimens in the system to run test for the cytology department also worked southaven ms

lab processing specimen

Accomplishments

I was able to process specimen in a productive manner for test results to be provided

Skills Used

I had to apply customer service skills on daily basis

Data Entry Clerk II

Labcorp - Southaven, MS - 2007

Responsibilities

Key data, process specimen for shipping

Accomplishments

I was very thorough with my work which provided accurate test results

Skills Used

I was very detail oriented and productive

EDUCATION

Associate degree of applied science in Medical technology

Northwest ms community college - Senatobia, MS

2000 to 2004

ADDITIONAL INFORMATION

I am a very reliable person! I value my good work ethics.

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