Manager Customer

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Kathleen Caudill

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Kathleen M. Caudill

Experience

January 2014 to Present

Aldi Columbus, Oh

Shift Manager/Cashier

Ensure that the store is clean, organized and ready for business at open and throughout the shift.

Responsible for placing food orders, checking in product and restocking shelves.

Control fiscal aspects of business operations and meet financial goals.

Ensure a safe workplace and pleasant customer experience.

Maintain customer relations to drive business.

May 2013 to October

2013 Skyline Chili Cincinnati, Oh

General Manager

Manage the overall performance of food service facility and kitchen operations.

Direct the recruitment, interviewing, hiring, training, motivation and evaluations of the restaurant

crews.

Control fiscal aspects of business operations and met financial goals.

Coordinate work schedules, order food and supplies and develop the restaurant team.

Supervised the repair and preventative maintenance of restaurant equipment, facility and grounds.

Ensure a safe workplace and pleasant customer experience.

Maintain customer relations and coordinate promotions to drive business.

December 2011 to

February 2013 The Connor Group Dayton, Oh

Apartment Complex Manager

To Obtain and maintain at least a 94% occupancy rate by collecting all revenue (delinquency amounts,

rent roll growth, controlling inventory, overtime and by hitting the renewal goal set by corporate.

Responding to customer issues immediately in a friendly, professional manner and following up to

ensure the issues have been resolved.

Ensuring the property is in excellent condition at all times so as to live up to the expectations of the

tenants living there and to guarantee their satisfaction.

Maintaining a move in/move out schedule to ensure all units are ready by the date needed.

August 2002 to October

2010 Chipotle Mexican Grill Denver, Co

Area Manager

Managed fourteen restaurants which generated combined annual sales exceeding $23 million.

Managed a work force of more than 325 people.

Actively involved in all aspects of successful business operation, including: marketing, advertising,

public relations, personnel, hiring, training management, scheduling, employee relations, property

maintenance, operations and inventory control.

Education

September 1982 to

March 1987 Ohio University Athens, Ohio

Bachelor of Science

References

References are available on request.

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