Customer Service Maintenance

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Conyers, Ga 30094 570-***-****-Cel

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Charles F. Thomas

EXPERIENCE:

Oct. 2008-March 2014 Horizon Technical Services Stroudsburg, Pa

Production Print Specialist (Self Employed)

Maintenance and repair of contracted Xerox Docutech 6135/6180 and 4635

production printing systems for Acumark Digital Inc. Pittston, Pa

June 2004- Sept 2008 Konica Business Solutions Horsham, Pa

Production Print Specialist

Maintenance and repair of Xerox and Kodak Production Systems for printing systems division.

Rotated call assignments.

Dec. 2000- June 2004 Anacomp Technical Services Powat California. Sr. Customer Service

Representative Edison, New Jersey district.

Maintenance and repair of Xerox laser printers, Juke boxes storage area network, Raid systems

and power supplies. Worked out of the Edision, New Jersey district. Rotated on call activities.

Feb. 1991- November 2000 Sr. Service Representative Contemporary Computers, Inc.

Bohemia, NY

Maintenance of Xerox laser systems, Fujitsu and EMC tape auto loading

Drives servicing customers in New York and New Jersey. Rotated on call duties.

201E 42nd

May 1984- Feb 1991 SR. Customer Service Rep XEROX CORPORATION

St. NYC, NY 10019.

Maintenance and repair of all printing systems equipment in the New York

System district. Attended In Service training on all systems Xerox Leesburg

Training center in Virginia.

Nov. 1980- July 1983 Sr. Instrumentation Technician Granges Intl Mining (LAMCO)

Yekepa, Liberia

Maintenance and repair of Microprocessor controlled auto loading/weighing

digital scales for train ore cars. Maintained VHF/UHF communication link from mine to

harbor. Maintenance of mine laboratory equipment including flow controllers, temperature

controllers and quanto meter. Bench technician, two-way VHF radio equipment used in ore

processing, harbor tug boats, cranes and earth moving equipment.

EDUCATION: 1971-1975 Diploma, Electronics Booker T. Washington Technical Inst.

Kakata, Liberia

1976-1979 Diploma, Microwave Electronics Mano River Union Freetown,

Sierra Leone

1985-1991 Acquired XEROX multiple in service training certificates on multiple

production

Systems.

2005-2006 Acquired formal Kodak Production Systems training Rochester, NY

2000-2004 Acquired multiple vendor training certificates repairing raid electronics storage

equipment, juke boxes, and Plasmon D systems library. Plasmon Systems, Colorado Springs.

AWARDS:

1985-1991 Multiple Xerox Par Club employee performance awards.

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