Customer Service Team Lead/ Virtual Assistant/ Data Encoder
Resume:
//Contact
Name
Jeanly Aguirre
Date of Birth
January 19, 1987
Address
B48 L12 P8 C
Deca Homes Resort Residences
Bgry. Tacunan, Tugbok District
Davao City, 8000
Phone
*************@*****.***
*.******@*****.***
Skype
jeanly.aguirre
//Social
https://www.facebook.com/8AppStudi0
https://www.odesk.com/users/~0133fa9896bd4a451c
//Hobbies
Watching Youtube Videos
Listening to music
Gamer
Cooking
Social
Lead Research
//Other I nformation
2011 Most Outstanding CSA Award
//Experience
2013-2014 8AppStudio Product Manager
Information Technology for Mobile Application.
Working as a Quality Assurance and a Proofreader. Check to see whether a
product being developed is meeting specified requirements with no typographical errors and free from bugs. I am also
working as a sound effects designer and some other administrative tasks such as; web research related to applications using
either excel, or Google docs, prepares application details and some other information’s needed before publishing an
application. Coordinates with the developers to produce high quality applications. Attending emails, check daily attendance,
screen shots activity, productivity rate, performances. Prepares and release payroll and other miscellaneous tasks and,
building a better workplace and maintains morale.
2013-2013 Samsung Electronics Samsung Mobile Demonstrator
Direct dealer of Samsung products from mobile, tablets and other gadgets.
Selling Samsung cellular phones. Attending weekly product trainings and seminars.
Attending emails, sending daily and weekly reports.
2012-2013 8telcom Inc. Admin Officer
Authorize dealer of different types of cellular phones and accessories.
Hiring highly skilled individual to be part of the Retail Team. Conduct trainings
and product seminars. Supervised and follow up performances. Check records and
daily attendance (DTR). Encoder, email handling and stock inventory.
Branch Team Leader
Gadgets Unlimited Inc.
2010.2012
Dealer of Apple products, Mp3 players, Digital cameras.
Manage cellular phones and gadget store. Supervising, coaching and trains staff in
their daily tasks to reach target quota. Perform proper inventory and monitoring of
the stocks availability at the branch. I am the cashier, merchandiser.
Answering phone calls from customer’s queries, or complaints about the products
and some other after sales related issues.
8telcom Inc. Customer Service Assistant
2008.2009
Authorize dealer of different types of cellular phones and accessories.
Selling multi brand cellphone, tablets and Mp3 players. Maintains grooming and
cleanliness of the store. And the front line to entertain, accommodate
and serve our customers needs.
//Education
2004-2008 Bachelor of Science in Agriculture Univ. of Southern in Mindanao, North Cot.
//Skills
Personal Skills: Professional Skills:
Web Research Willingness and able to Learn
Microsoft Office Team Player
Google Docs/ Drive Communication
Publisher at Amazon, App Store, Google Play Leadership/Management Skills
English Language Analytical/Research Skills
Data Handling Computer Literate Performer
Proof Reading Loyal
Knowledgeable in iOS and Android OS Reliable and Resourceful
Jeanly P. Agui r re
Customer Service Team Lead/ Admin Assistant
Contact this candidate