Customer Service Medical
Resume:
Judith Dozier
Fayetteville, Ohio 45118
***********@*****.***
QUALIFICATIONS Twenty years of experience in medical and billing offices.
A hands-on leader with proven strengths in practice
development, professionalism and increased productivity;
able to manage multiple tasks while meeting tight deadline
schedules. Skilled at communicating information and giving
direction. Knowledgeable of various systems software with
experience in training/consulting to others.
EXPERIENCE
Timothy P Schirmer MD LLC, Wilmington, OH, November 2001 - Present
. Operations management of General Surgery practice including
malpractice relations and all advertising contracts
. Medical coding and billing; insurance aging report; patient bills,
collections, and management of accounts with collection agency
. Meaningful Use
. All credentialing for the practice using CAQH
. All financial recording and reporting including banking, accounts
receivable and accounts payable, monthly closing, and coordination
with external CPA firm for payroll and tax services
. Human Resources - coordination of employee benefits with the OSMA
insurance agent, payroll service provider and medical insurance
carrier
. Front desk responsibilities - patient processing, scheduling,
customer service
The Cincinnati Eye Institute, Cincinnati, OH, June 1999 - November
2001
. Patient accounts department in a large Ophthalmology practice
. A/R, processing insurance denials and writing appeals
Medical Reimbursement, Cincinnati, OH, May 1997 - June 1999
. Account Representative for an Emergency Room Physician billing
service
. Medical billing, write letters of appeal for insurance denials,
answer phone calls from patients questioning their bills
Primary Care Physicians of NE Cincinnati, Cincinnati, OH, June
1994 - May 1997
. Administrative / Medical Assistant for busy Internal Medicine
Practice
COMPUTER SKILLS
. Allscripts PM/EHR . Payerpath . Athena
. Quickbooks . MITS . Allscripts MyWay
. Quicken . AlphaII . Eclipsys
EDUCATION/CERTIFICATION
The Institute of Medical and Dental Technology 1994
Fayetteville High School Graduate 1988
REFERENCES Available upon request
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