Customer Service Assistant

Ashley N. B ustamante

**** ***** ******** * *.

Racine, WI 53404

Cell: 262-***-****

Home: 262-***-****

**********@*****.***

O BJECT I V E : To obtain a position with a company where there is opportunity for

advancement & growth.

S kills:

Customer Service t rained, proficient in Windows Office Suite, 10-key, Outlook,

Access, Excel, PowerPoint, Data Ent ry, QuickBooks Pro., Insurance Verification,

Campuses, Payroll,AP/AR, Switchboard, Collections, Cash handling, Medication

a ide, Transporting, Dispatch, Management, Direct Care

E DUCAT IO N :

H igh School Diploma- Eagles Landing H igh School, Atlanta, GA

2 years Business Management- H ibbing College, Minneapolis, MN

1 year certification- Royal Beauty College, Houston, TX

Teacher’s Assistant Certification

E XPER I ENCE :

Love & Charity Homeless Shelter

05/2013-Present

Volunteer

Clerical, filing, answering the phone, faxing outgoing, and makes food

baskets to handout daily.

QPS Temporary Services

10/2012-05/2013

Assembler/Packager/Picker/light Soldering/general wa rehouse

Worked at several different companies and held the following above ti tles

H uman Services Center Adult Datcare

05/2010-10/2012

D i rect Care Staff

Supervise and assist as needed residents during meal preparation, housekeeping

responsibili ties, personal hygiene, grooming and other activities. Maintained

clinical records as designated by policies and procedures such as, but not limi ted to;

documentations of assigned t raining classes; physical observation, significant

observation notes, and any behavioral management programs. Provide

t ransportation; supervise resident on self-medication; performs any other duties

assigned by the director. Conroe, TX

Aviation I nstitute of M a intenance

07/2009-05/2010

Admission Representative/sales

Responsible for recruiting and evaluating perspective students, and finalizing

admission process. Help motivate the student to consider opening up a new door to

t he future with a new exciting career and closed the door to their past. I also have

Telephone and appointment setting and interviewing experience. Trained as

s tudent rep position and held part time receptionist position for the campus. Dallas,

TX

A lliance Transportation Group

06/2008-07/2009

Executive Assistant

Answered incoming calls, schedule appointments for the engineers, light filing and

data entry, review and analyze company invoices, expense reports, set up for

meetings and assist in any other office duties needed. I also work closely with CEO

assisting them with all needs in a timely fashion, and keep up with supply order for

t he office. Dallas, TX

M axRave, L lC

01/2004-06/2008

S tore manager (2006-2008) Last position held

Assistant Manger (6 months)

Key Holder (6months)

Sales Associate (2004-2005)

Store manager at young women’s clothing store. I was in charge of hi ring and

terminating employees as needed. I supervised full and part t ime employee’s total

25, ordered new products. I was in charge of opening and closing of the store. I

d irected payroll, scheduling, cashiers, customer service, inventory; as well as the

monitored and arranged the visual marketing. Burnsville, MN

Gateway Technical College

2/2002-1/2004

Receptionist

Receptionist greeted visitors and maintain the telephone system. I also assisted

p rospective students by providing information about courses and answering

questions regarding enrollment and assistant to financial aid. I also helped people

to sign up for GED classes and tests as well as CLEP and Placement tests. Racine,

WI

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