Quality Assurance Engineer
Resume:
Rafael S. Palisoc
Software Quality Assurance Analyst
Block 6, Lot 48 Saint Bernice Estates, Antipolo City
+63-917-***-**** / ************@*****.***
Profile Summary
< Over 4 years of experience in supporting and testing Web Application
and Interactive Voice Response Application.
< Has a broad involvement on different Software Development life cycle,
including supporting an application on its Production environment.
< Has experienced in leading the Release team and Test team in
deployment of change request logged by clients.
< Has an excellent English communication skills (both in written and
spoken).
< Has been working different teams across the globe, which has
represents different angles of support (technical and functional).
< Has been exposed to support tasks including but not limited to
functional and technical aspects of Ariba Application.
< Has been exposed to Configuration Management tasks and process that
utilizes Team Foundation Server (TFS) and Visual Source Safe (VSS).
< Has extensive involvement on team management tasks which includes
planning of foreseen activities and capacity planning in Product
Testing.
< Have been expose in requirements analysis, test planning and
execution, quality reviews, defect management and regression testing.
< Knowledgeable in writing basic SQL queries SQL
< Has minimal exposure in programming on AML (Ariba Mark-up Language),
JavaScript. And has undergone Java Development School (JDS) training
and J2EE training.
< Capable of working on different shifts and willing to work extended
hours in the office if necessary.
Job Experiences
Position: Software Quality Assurance Analyst (March 2014 - Present)
Role: Quality Assurance
Project/Company: Western Union, Health Media Connection and RCN/West
Interactive Services
Role Description:
. Perform analysis on business requirements and technical designs
. Provides estimates and timeline on tasks
. Creates test plan including test scenarios and test scripts
. Conduct peer reviews and test scenario walkthrough with stakeholders
. Create detailed or summary status reports of work progress
. Execute test cases and document test results
. Log defects as defined in defect management process
. Attend meeting with client to discuss status and defects during
testing
Position: Senior Software Engineer/ Quality Analyst
Role: Production Support (March 2010 - February 2014)
Project/Company: RTP-Ariba Operations General Procurement / Accenture Inc.
Role Description:
. Ensures the operability of the application supported (Ariba) in its
production environment
. Conducts daily monitoring of the overall status of the application
. Works on issues raised by customers; conduct investigations and impact
assessment of the fixed
. Gather requirements for the change requests logged by users/client
. Lead releases to ensure that items and hours are on track on the Build
and Test phase
. Lead the Test team to ensure that test deliverables are on track
. Develop a comprehensive testing strategy specific to the application
or system that is being tested
. Works with other support units in identifying root causes of issues
encountered in production environment
. Provides on-call support on weekend activities on that has impact on
the application and its environments
. Evaluates applications Service Packs, conducts assessment and
functionality testing
. Monitors and conduct checks on application's availability after its
weekly schedule restart
. Leverages different tools/applications (i.e. Quest Performance
Analyzer, Concord eHealth, Weblogic nodemanager, etc.) to monitor
applications health on the back-end
. Defines fixes to bugs/defects in application and hands over to
respective teams for release planning and deployment
. Reviews documents/deliverables of the team to ensure its adherence to
the standards defined by the company
Position: Senior Software Engineer/Quality Analyst
Role: Configuration Management (March 2010 - February 2014)
Project/Company: Requisition to Pay (RTP)/ Accenture Inc.
Role Description:
. Defines and manages Configuration Management Items (documents/files)
. Implements and defines CM process
. Manages user access to CM items
. Performs code baseline and branching for development team
. Conducts release audits on codes and documents (Functional and
Technical Designs)
. Conducts environment audit and synchronization of codes between
environments
Position: Senior Software Engineer/Quality Analyst
Role: Software Developer ( November 2009 - February 2010)
Project/Company: Requisition to Pay (RTP)/ Accenture Inc.
Role Description:
. Builds code solution base from the Technical design provided
. Conducts component testing on the codes developed
. Creates codes, test conditions and test scripts based on requirements
and standards
. Executes tests according to project standards
. Updates project documents related
. Shadow resource responsible on updating Mock XMLs for the component
testing of project developers.
. Executes tests according to project standards
. Updates component test plans and test scripts
Role: Internship (On-the-job trainee)
Company: Philippine Long Distance Telecommunication (Welcome Rotonda Office)
Role Description:
. On-the-job trainee assigned on commissioning connections from base
station to a switching van
. Splicing of cables linking the Switching Van
. Laid-out of 300 pairs of copper and fiber optic cables
Training
Course
Company/Vendor
Ariba Buyer Configuration and Customization (Boot Camp)
Accenture Inc.
Application Testing
Accenture Inc.
Application Detailed Design
Accenture Inc.
MLA Java Developer School: Enterprise Edition
Accenture Inc.
Software Engineering Fundamentals: Java
Accenture Inc.
Writing Queries Using Microsoft SQL Server 2005 Transact-SQL
DB Wizards, Inc.
Education
Bachelor of Science in Computer Engineering
Far Eastern University
Duration: 2005-2009
Secondary Education (High School)
Saint Columbans College
Duration: 2000-2004
Personal Details
Nationality: Filipino
Birthday: January 15, 1987
Birthplace : Manila
Marital Status: Single
Reference
Name: Kirby B. Garces Name:
Jerome Acosta
Mobile No.: +63-917-***-**** Mobile No.:
Email: *****.*.******@*********.*** Email:
******.****@*****.***
Position: Team Lead Position:
Software Quality Assurance Analyst
Company: Accenture Inc. Company:
Sandstone Technology Phil Inc.
Contact this candidate