Rafael S. Palisoc

Software Quality Assurance Analyst

Block 6, Lot 48 Saint Bernice Estates, Antipolo City

+63-917-***-**** / acfcjf@r.postjobfree.com

Profile Summary

< Over 4 years of experience in supporting and testing Web Application

and Interactive Voice Response Application.

< Has a broad involvement on different Software Development life cycle,

including supporting an application on its Production environment.

< Has experienced in leading the Release team and Test team in

deployment of change request logged by clients.

< Has an excellent English communication skills (both in written and

spoken).

< Has been working different teams across the globe, which has

represents different angles of support (technical and functional).

< Has been exposed to support tasks including but not limited to

functional and technical aspects of Ariba Application.

< Has been exposed to Configuration Management tasks and process that

utilizes Team Foundation Server (TFS) and Visual Source Safe (VSS).

< Has extensive involvement on team management tasks which includes

planning of foreseen activities and capacity planning in Product

Testing.

< Have been expose in requirements analysis, test planning and

execution, quality reviews, defect management and regression testing.

< Knowledgeable in writing basic SQL queries SQL

< Has minimal exposure in programming on AML (Ariba Mark-up Language),

JavaScript. And has undergone Java Development School (JDS) training

and J2EE training.

< Capable of working on different shifts and willing to work extended

hours in the office if necessary.

Job Experiences

Position: Software Quality Assurance Analyst (March 2014 - Present)

Role: Quality Assurance

Project/Company: Western Union, Health Media Connection and RCN/West

Interactive Services

Role Description:

. Perform analysis on business requirements and technical designs

. Provides estimates and timeline on tasks

. Creates test plan including test scenarios and test scripts

. Conduct peer reviews and test scenario walkthrough with stakeholders

. Create detailed or summary status reports of work progress

. Execute test cases and document test results

. Log defects as defined in defect management process

. Attend meeting with client to discuss status and defects during

testing

Position: Senior Software Engineer/ Quality Analyst

Role: Production Support (March 2010 - February 2014)

Project/Company: RTP-Ariba Operations General Procurement / Accenture Inc.

Role Description:

. Ensures the operability of the application supported (Ariba) in its

production environment

. Conducts daily monitoring of the overall status of the application

. Works on issues raised by customers; conduct investigations and impact

assessment of the fixed

. Gather requirements for the change requests logged by users/client

. Lead releases to ensure that items and hours are on track on the Build

and Test phase

. Lead the Test team to ensure that test deliverables are on track

. Develop a comprehensive testing strategy specific to the application

or system that is being tested

. Works with other support units in identifying root causes of issues

encountered in production environment

. Provides on-call support on weekend activities on that has impact on

the application and its environments

. Evaluates applications Service Packs, conducts assessment and

functionality testing

. Monitors and conduct checks on application's availability after its

weekly schedule restart

. Leverages different tools/applications (i.e. Quest Performance

Analyzer, Concord eHealth, Weblogic nodemanager, etc.) to monitor

applications health on the back-end

. Defines fixes to bugs/defects in application and hands over to

respective teams for release planning and deployment

. Reviews documents/deliverables of the team to ensure its adherence to

the standards defined by the company

Position: Senior Software Engineer/Quality Analyst

Role: Configuration Management (March 2010 - February 2014)

Project/Company: Requisition to Pay (RTP)/ Accenture Inc.

Role Description:

. Defines and manages Configuration Management Items (documents/files)

. Implements and defines CM process

. Manages user access to CM items

. Performs code baseline and branching for development team

. Conducts release audits on codes and documents (Functional and

Technical Designs)

. Conducts environment audit and synchronization of codes between

environments

Position: Senior Software Engineer/Quality Analyst

Role: Software Developer ( November 2009 - February 2010)

Project/Company: Requisition to Pay (RTP)/ Accenture Inc.

Role Description:

. Builds code solution base from the Technical design provided

. Conducts component testing on the codes developed

. Creates codes, test conditions and test scripts based on requirements

and standards

. Executes tests according to project standards

. Updates project documents related

. Shadow resource responsible on updating Mock XMLs for the component

testing of project developers.

. Executes tests according to project standards

. Updates component test plans and test scripts

Role: Internship (On-the-job trainee)

Company: Philippine Long Distance Telecommunication (Welcome Rotonda Office)

Role Description:

. On-the-job trainee assigned on commissioning connections from base

station to a switching van

. Splicing of cables linking the Switching Van

. Laid-out of 300 pairs of copper and fiber optic cables

Training

Course

Company/Vendor

Ariba Buyer Configuration and Customization (Boot Camp)

Accenture Inc.

Application Testing

Accenture Inc.

Application Detailed Design

Accenture Inc.

MLA Java Developer School: Enterprise Edition

Accenture Inc.

Software Engineering Fundamentals: Java

Accenture Inc.

Writing Queries Using Microsoft SQL Server 2005 Transact-SQL

DB Wizards, Inc.

Education

Bachelor of Science in Computer Engineering

Far Eastern University

Duration: 2005-2009

Secondary Education (High School)

Saint Columbans College

Duration: 2000-2004

Personal Details

Nationality: Filipino

Birthday: January 15, 1987

Birthplace : Manila

Marital Status: Single

Reference

Name: Kirby B. Garces Name:

Jerome Acosta

Mobile No.: +63-917-***-**** Mobile No.:

+63-917-***-****

Email: acfcjf@r.postjobfree.com Email:

acfcjf@r.postjobfree.com

Position: Team Lead Position:

Software Quality Assurance Analyst

Company: Accenture Inc. Company:

Sandstone Technology Phil Inc.

Contact this candidate