Customer Service High School
Resume:
Jordan Carver
Marysville, Ohio 43040
****************@*****.*** - 740-***-****
WORK EXPERIENCE
Shift Manager
McDonalds- Jan 2014 to present
Run my own shifts, maintain certain labor percentages, send crew
members on breaks when labor is high, follow Serv-Safe
regulations, put crew members in a position chart where I believe
there strengths are best to ensure the best quality results and
fastest orders times possible. Handle Customer complaints by
talking with the customer about what went wrong with their order
and ensure I do everything to my ability to make sure the customer
leaves feeling completely satisfied that I went above and beyond
to make it right, because we wouldn’t have jobs without customers,
so making sure I keep them coming back is my top priority!
Maintain sanitation, health, and safety standards in work areas.
Clean food preparation areas, cooking surfaces, and utensils.
Verify that prepared food meets requirements for quality and
quantity.
Cook and package batches of food, such as hamburgers and fried
chicken, which are prepared to order are
kept warm until sold.
Operate large-volume cooking equipment such as grills, deep-fat
fryers, or griddles.
Take food and drink orders and receive payment from customers.
Clean, stock, and restock workstations and display cases.
Serve orders to customers at windows, counters, or tables.
Prepare and serve beverages such as coffee and fountain drinks.
Truck Unloader
GENCO - Pataskala, OH - December 2013 Jan 2014
Pack and unpack items to be stocked on shelves in stockrooms,
warehouses, or storage yards.
Mark stock items using identification tags, stamps, electric marking
tools, or other labeling equipment.
Determine proper storage methods, identification, and stock
location based on turnover, environmental factors,
and physical capabilities of facilities.
Store items in an orderly and accessible manner in warehouses,
tool rooms, supply rooms, or other areas.
Clean and maintain supplies, tools, equipment, and storage areas
in order to ensure compliance with safety
regulations.
Security Guard
ACRUX SECURITY - Marysville, OH - September 2013 to
November 2013
Monitor and authorize entrance and departure of employees,
visitors, and other persons to guard against theft
and maintain security of premises.
Write reports of daily activities and irregularities such as equipment
or property damage, theft, presence of
unauthorized persons, or unusual occurrences.
Call police or fire departments in cases of emergency, such as fire
or presence of unauthorized persons.
Answer alarms and investigate disturbances.
Patrol industrial or commercial premises to prevent and detect
signs of intrusion and ensure security of doors,
windows, and gates.
Answer telephone calls to take messages, answer questions, and
provide information during non-business
hours or when switchboard is closed.
Warn persons of rule infractions or violations, and apprehend or
evict violators from premises, using force
when necessary.
Crew Member
McDonalds - Marysville, OH - June 2011 to July 2013
Maintain sanitation, health, and safety standards in work areas.
Clean food preparation areas, cooking surfaces, and utensils.
Verify that prepared food meets requirements for quality and
quantity.
Cook and package batches of food, such as hamburgers and fried
chicken, which are prepared to order or
kept warm until sold.
Operate large-volume cooking equipment such as grills, deep-fat
fryers, or griddles.
Take food and drink orders and receive payment from customers.
Clean, stock, and restock workstations and display cases.
Serve orders to customers at windows, counters, or tables.
Prepare and serve beverages such as coffee and fountain drinks.
EDUCATION
Certificate of Completion in Culinary Arts/Restaurant
Management
Tri-Rivers Career Center for Culinary Arts - Marion, OH
2011 to 2013
HIGH SCHOOL DIPLOMA
North Union High School - Richwood, OH
Graduate of 2013
SKILLS
I make Customer Service top priority because without our
customers we wouldn’t have jobs, so doing everything I can to
make the customer feel like I went above and beyond to make
them feel completely satisfied is what I do best!
Excellent Computer Skills, Typing, Microsoft Office Programs,
Cash Handling Experience, Upbeat and
Energetic personality, Friendly,. Smart Worker with excellent
attendance.
Why I want a career with Verizon:
I believe that with my work ethic and determination that I would
make a great employee with Verizon. I have always had excellent
attendance and only missed work on emergencies. I believe that
with my strong drive to go above and beyond to make people
satisfied, that I would be perfect for this position with Verizon. I
always make my work my top priority because your career is
everything, it’s the food on the table it’s the clothes on your back,
and it’s the home you get to go to everyday because of your job.
That is why I always make work my top priority and that being said
making customers goes along with making work your top priority. I
would love to opportunity to work for a great company that’s done
so much for this great nation. Thank you for your time and
consideration. I look forward to hearing from you soon!
Jordan Carver
****************@*****.***
Contact me at any time convenient to you!
Contact this candidate