Erika Cruz
**** *** ******** **. ********* NV, 89044
Home: 702-***-**** Cell: 619-***-**** E-mail: *********@*******.***
Professional Summary
• Customer centric professional with over 10 years of combined customer service experience.
Core Qualifications
• Client Focused
• Results Oriented
• Excel in interpersonal communication
• Quick learner
• Microsoft Office: Word, Excel
• Bilingual: English/Spanish – Reading, Writing, Verbal
Experience
Novadebt
June 2006 - March 2014
Bilingual Certified Counselor
Henderson, NV 89052
ResortCom International
2001 – June 2006
Customer Experience Agent
San Diego, CA 92108
Education
Bay Vista School of Beauty
2000
Certificate/License in Cosmetology
National City, CA 91950
Sweetwater High School
1997
High School Diploma
National City, CA 91950