Customer Service Human Resources

**A Lost Dutchman Dr. . St. Peters, Mo . *****

314-***-****. *********@*****.***

Kimberly smith

objective

In quest of a position that will allow the growth of my

administrative, clerical and customer service abilities to

achieve organizational goals.

Employment

05/2014-06/2014 Contract Assignment

Chesterfield, Mo

The Mutual Fund Store

Receptionist

. Serve as the key point of contact person for delivering

first impressions via telephone or in office

. Prepare home office for opening and closing by

maintaining conference rooms, front lobby and break area

. Process and distribute incoming correspondence

. Maintaining the resource area to entail stocking

supplies, copies of updated forms and mailing system

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07/2013-Present Royal Gate Dodge Chrysler Jeep

Ellisville, Mo

Evening Receptionist

. Greets and assists all incoming customers

. Manage multi-line phone system-Direct calls

. Prepare invoices, reports, memos, letters, financial

statements and other documents, using word processing,

spreadsheet, database, or presentation software

. Basic accounting-posting payment

03/2013-02/2014 Contract Assignment

Fenton, Mo

Unigroup

Intake Coordinator

. Responsible for collecting, recording, maintaining and

reporting of participants

. Research customer history to keep updated records

. Process and distribute incoming correspondence

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05/2012-Present Camp Phoenix St. Louis

St. Louis, Mo

Executive Administrator

. Oversees design, marketing, promotion and quality of our

program.

. Meets financial objectives and preparation of annual

budget

. Prepare invoices, reports, memos, letters, financial

statements and other documents, using word processing,

spreadsheet, database, or presentation software

. Human resources (payroll, scheduling, pre-employment

screening etc)

. Team Management to include follow up calls, complaints

and other daily tasks

. Arrange, confirm and organize business meetings and

conferences

. Accounting (Payable and receivable)

12/2011-07/2012 EAN Holdings, LLC

St. Louis, Mo

Customer Service Rep.

. Efficiently dispatch roadside providers to customers

. Assist customers in all issues (first call resolution)

. Ensure the safety off all customers, while meeting service

guidelines

06/2011-12/2011 Contract Assignment

St. Louis, Mo

Boeing

Data Entry Operator

. Compare confidential data with source documents, or re-

enter data

. Store completed documents in appropriate locations

. Compile, sort and verify the accuracy of data before it

is entered

03/2008-02/2010 A-1 Hospitality

St. Charles, Mo

Administrative Assistant

. Answer incoming calls on multi-line phone

. Meet and Greet visitors in office and direct them to

appropriate staff

. Handle all office travel arrangements

. Compose routine correspondences, reports, forms and other

materials

. Process, sort, and distribute company mail/deliveries

. Record all financial accounts payable/receivable

. Maintain up to date company files

. Human Resources (Creating and managing employment

documents, reviewing applications, handling background

checks and information in confidence.)

. Posting accounts daily

Education

09/2013-Present Georgia Perimeter College

St. Louis, Mo

Associates Degree in pursuit

Contact this candidate