Albert Clary
**.*****@*********.*** 972-***-****(c)
972-***-****(h)
Hewlett Packard MVP 2011 with greater than $30M revenue impact. Certified
Lean Six Sigma Master Black Belt with DoD secret clearance. Results
oriented strategic business professional with broad industry and functional
experience. A creative and highly committed team player who delivers
results on time and on budget.
Lean Sigma: Charter, project selection and prioritization, COPQ/DOTWIMP,
SIPOC, C&E matrix, MSA/Gage R&R, 5S, 5Whys, FMEA, Kaizen, poka-yoke,
fishbone/Ishikawa, QFD, DOE, TOC, value stream mapping, Process maps,
6Hats, SPC, DFSS, PMP/PMO
Tech Skills: MS Office, SPSS, Minitab, JMP, MapInfo, SAS, Star Office,
Systrack, ITILv3, SQL, x
Morgan Analytics 2012 to Present
Principal Consultant Business Process Analytics
Consultant services for business process problems, marketing research,
complex data analysis, strategy consulting, LSS training at all levels
Hewlett Packard - Plano, TX 2007 to 2012
L6S Black Belt IV
Provide HP's Navy-Marine Corps Internet service (NMCI) contract lean six
sigma team selection, leadership, training and overall project management
support across all functional areas of business
For DoD thin client (cloud / hosted virtual desktop) implementation
delivered metrics identification, performance comparison, and rapid root
cause assessments enabling on-time delivery of cloud solution
Identified primary network delay contributors creating service level
agreement (SLA) failures; pass rates improved from 15% to >90% with a
business impact of more than $10M over 3 years
Integrated customer satisfaction and hardware configuration data to
identify issues negatively impacting CSAT and productivity; customer
increased installed RAM to 2G per machine producing more than a 25%
improvement in CSAT and increasing productivity by more than 5%
Improved software maintenance process to identify problematic packaging and
coding issues; reducing failing code counts by more than 75% in less than
six months
Constructed Bayesian probability model to identify high risk sites using
longitudinal CSAT data; yielding a simple method to identify sites with
potential performance problems
Mentored over 20 Green & Black Belt LSS practitioners with projects
delivering more than $8M benefit
Trained and supported more than 100 LSS students on statistical analysis
with Minitab for projects
Trained more than 200 global R&D engineering staff on uses of Design of
Experiments methods
Sr. Business Consultant 2000 to 2007
Defined, managed, and delivered actionable global market research/analysis
integrated into tactical and strategic business plans
Converted census, secondary literature, and sales coverage data into a
market opportunity model yielding a successful $2B Marketing Plan
Delivered a 95% confidence interval market perceptions model to software
services organization supporting sales and marketing. New pursuit strategy
greatly improved sales closure rates.
Identified new segments and recommended sales / marketing strategy for $6B
Strategic Business Unit.
Delivered savings of 15% annually via more efficient tools.
Albert Clary
Sprint - Dallas, TX 1999 to 2000
Sr. Manager Market Research - Dallas, TX
Defined, managed, and delivered market research and analysis for internal
clients. Continuously identified and solicited new consulting busines.
Identified new segments and recommended sales / marketing strategy.
Defined market segments, sizes, and aided business plan development.
Recommended redirecting R&D program avoiding $2M investment in unnecessary
development.
EDUCATION
Master of Business Administration, Marketing / Finance, Florida Atlantic
University, Boca Raton, Florida
Bachelor of Science, Chemistry / Mathematics, Utah State University, Logan,
Utah
SPECIAL AWARDS / ACTIVITIES
BNR Postgraduate Fellowship Phi Kappa Phi, FAU
Commendation from Gov. Richard Lamm, CO IEEEC Best Presentation
Associate ProfessorTelecom Engineering Collin Community College
HP MVP 2011
PUBLICATIONS
Business PCS Trial Results, IEEE Transactions on Vehicular Technology, Vol.
43, No. 3, August 1994, Albert Clary, Dr. F. Marco Marchetti, and Shelly
Smith
Other employment history available upon request.