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Sales Marketing

Location:
United States
Posted:
August 14, 2014

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Resume:

Albert Clary

**.*****@*********.*** 972-***-****(c)

972-***-****(h)

Hewlett Packard MVP 2011 with greater than $30M revenue impact. Certified

Lean Six Sigma Master Black Belt with DoD secret clearance. Results

oriented strategic business professional with broad industry and functional

experience. A creative and highly committed team player who delivers

results on time and on budget.

Lean Sigma: Charter, project selection and prioritization, COPQ/DOTWIMP,

SIPOC, C&E matrix, MSA/Gage R&R, 5S, 5Whys, FMEA, Kaizen, poka-yoke,

fishbone/Ishikawa, QFD, DOE, TOC, value stream mapping, Process maps,

6Hats, SPC, DFSS, PMP/PMO

Tech Skills: MS Office, SPSS, Minitab, JMP, MapInfo, SAS, Star Office,

Systrack, ITILv3, SQL, x

Morgan Analytics 2012 to Present

Principal Consultant Business Process Analytics

Consultant services for business process problems, marketing research,

complex data analysis, strategy consulting, LSS training at all levels

Hewlett Packard - Plano, TX 2007 to 2012

L6S Black Belt IV

Provide HP's Navy-Marine Corps Internet service (NMCI) contract lean six

sigma team selection, leadership, training and overall project management

support across all functional areas of business

For DoD thin client (cloud / hosted virtual desktop) implementation

delivered metrics identification, performance comparison, and rapid root

cause assessments enabling on-time delivery of cloud solution

Identified primary network delay contributors creating service level

agreement (SLA) failures; pass rates improved from 15% to >90% with a

business impact of more than $10M over 3 years

Integrated customer satisfaction and hardware configuration data to

identify issues negatively impacting CSAT and productivity; customer

increased installed RAM to 2G per machine producing more than a 25%

improvement in CSAT and increasing productivity by more than 5%

Improved software maintenance process to identify problematic packaging and

coding issues; reducing failing code counts by more than 75% in less than

six months

Constructed Bayesian probability model to identify high risk sites using

longitudinal CSAT data; yielding a simple method to identify sites with

potential performance problems

Mentored over 20 Green & Black Belt LSS practitioners with projects

delivering more than $8M benefit

Trained and supported more than 100 LSS students on statistical analysis

with Minitab for projects

Trained more than 200 global R&D engineering staff on uses of Design of

Experiments methods

Sr. Business Consultant 2000 to 2007

Defined, managed, and delivered actionable global market research/analysis

integrated into tactical and strategic business plans

Converted census, secondary literature, and sales coverage data into a

market opportunity model yielding a successful $2B Marketing Plan

Delivered a 95% confidence interval market perceptions model to software

services organization supporting sales and marketing. New pursuit strategy

greatly improved sales closure rates.

Identified new segments and recommended sales / marketing strategy for $6B

Strategic Business Unit.

Delivered savings of 15% annually via more efficient tools.

Albert Clary

Sprint - Dallas, TX 1999 to 2000

Sr. Manager Market Research - Dallas, TX

Defined, managed, and delivered market research and analysis for internal

clients. Continuously identified and solicited new consulting busines.

Identified new segments and recommended sales / marketing strategy.

Defined market segments, sizes, and aided business plan development.

Recommended redirecting R&D program avoiding $2M investment in unnecessary

development.

EDUCATION

Master of Business Administration, Marketing / Finance, Florida Atlantic

University, Boca Raton, Florida

Bachelor of Science, Chemistry / Mathematics, Utah State University, Logan,

Utah

SPECIAL AWARDS / ACTIVITIES

BNR Postgraduate Fellowship Phi Kappa Phi, FAU

Commendation from Gov. Richard Lamm, CO IEEEC Best Presentation

Associate ProfessorTelecom Engineering Collin Community College

HP MVP 2011

PUBLICATIONS

Business PCS Trial Results, IEEE Transactions on Vehicular Technology, Vol.

43, No. 3, August 1994, Albert Clary, Dr. F. Marco Marchetti, and Shelly

Smith

Other employment history available upon request.



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