Customer Service Sales
Resume:
Gabriel Sandoval
Livermore, CA *4551
Cell: 650-***-****
Email: ********@*****.***
QUALIFICATIONS:
Works well in collaboration with others without supervision.
Bilingual in English/Spanish.
Adaptable in new environment.
Ability to prioritize and remain focused on task under pressure.
Skilled at learning new concepts quickly.
Perceived as a reliable leader by co-workers.
Typing 40 wpm
Microsoft Outlook, Excel, Word
EXPERIENCE:
March 2008- Present Acclarent, Inc./J&J Company Menlo Park, CA
Assembler/Production
• Microsoft Outlook
• Microsoft Word
•Copy/Fax
• Completes Microsoft Excel spreadsheets of labor time, product built, and product ship list.
• Assumes leadership role when current Lead is not present to ensure line builds are accurately built and assists
line assemblers at their assigned workstations.
• Receive and transfer phone calls to corresponding extensions.
• Downloads and prints revised Lot History Records from secured company website that will be used to document
product build information(i.e., component part numbers, lot numbers, Manufacturing Process Instructions,
and Assembler signatures)
• Reviews LHR to ensure correct documentation is at workstation(s); obtains new documentation (i.e., latest MPI
revision) from management and/or leadership team, if necessary.
• Setup equipment, obtains tools and materials required by MPI and/or LHR.
• Cleans workstations/equipment and performs line clearance per documented procedures.
• Signs/dates documentation to state completion of work performed under process documentation.
• Builds subassemblies and/or final assemblies per MPIs.
• Performs in-process inspections (i.e., qualitative [visual or tactile] and quantitative [dimensional]) of
components/materials, subassemblies, and final assemblies to ensure that specifications are met and/or for
data collection and analysis (e.g., statistical process control).
• Monitors equipment parameters and results of in-process inspection(s); as necessary, makes adjustments
according to documented procedures to ensure product meets appropriate quality specifications.
• Prepares product labels through a barcode software program and inspects label for accurate product information
(e.g., part number, description, expiration date), and assembles final product packaging.
Ensures that only products labeled correctly are released to finished goods according to documentation.
Flexible in assisting other company departments(R&D, Logistics, Receiving Inspection)
November 2005- January 2008 Fry’s Electronics Fremont, CA
Receiving Department Supervisor
• Process In/Out Transfer orders with district stores.
• Copy and Fax Transfer orders.
• Answer Department phone and transfer calls to corresponding departments.
• File receiving and transfer orders for record keeping.
• Visually count and inspect product delivered by Freight Carriers/ Stamp and sign Bill of Lading for
acceptance.
• Enter merchandise data into computer Inventory system using 10-Key and print product labels.
• Inspect labels for print accuracy prior to label application.
• Assign merchandisers specific duties to label and handle merchandise before moving to sales floor.
• Provide training to merchandisers on new process procedures and safety regulations.
• Work in collaboration with other Department Supervisors to ensure effective operation of our Receiving
Department.
• Coordinate and execute receiving department meetings when current manager is not present.
• On designated day of work week, assume full Department Manager duties to coordinate entire receiving
department workforce to perform closing procedures.
• Provide excellent customer service when present on sales floor.
October 2004-January 2006 Longs Drugs Store Mountain View, CA
Supervisor
Provide excellent customer service at all times.
Review overall agenda with active manager to prioritize tasks.
Ensure merchandise aisles are well stocked with proper signage.
Display On Sale Merchandise for easy customer access.
Provide training to new associates according to company policy.
Supply registers with currency, if required, from store safe.
Maintain warehouse clean and organized.
Coordinate associate lunch meals and breaks.
Assign specific tasks for associates to complete by shift’s end.
Collect all store earnings from registers and transport to safe.
Ensure entire store is straightened and ready for opening.
Print daily sales reports and set security alarm when closing store.
EDUCATION:
June 2003 Carlmont High School Diploma Belmont, CA
Contact this candidate