Customer Service Operations Manager

Thomas G. Lunsford

**** **** ** *****

Drive

Tempe, AZ 85282

Phone 480-***-****

Cell 480-***-****

Experienced tractor trailer driver with over three million accident

free miles looking for

growth oriented company to add my 30 years of experience and customer

service skills

Lowes Home Improvement Stores

March 2012- Present

Delivey Driver

Delivery and installation of appliances using a 24 foot box truck.

Delivery of building materials including block and lumber on a 40 foot

flatbed with piggy back fork lift. Customer Service is high priority and I

look for ways to make all of my customers happy with their experience.

Pulling orders and routing the days deliveries with customer contact to set

convenient delivery times and keeping within deliver windows

Sonic Machine and Tool

March 2011- October 2011

Shipping and receiving for aerospace part manufacturing company.

Included packaging of precision machined parts to insure no damage during

transit. Utilizing Fed Ex and UPS website for shipping labels. Local pick

up and delivery to multiple vendors for specific part finishing and

processes. Successfully working within tight deliver deadlines.

Bashas Markets

March 2000 - October 2010

Driver/Yard Driver

Deliver food products to Bashas, Food City and AJ's Fine Food using

electric pallet jack and fork lift. Provide specialized service to each

store while unloading and storing deliveries to meet specific store needs.

Maintaining company equipment through pre and post trip inspections and

reporting any needed repairs. Pickup from outside vendors and deliver to

distribution center. Yard Driver experience include locating and putting

trailers in to appropriate dock door for loading. Relocating trailers after

loading, performing inventory of available trailers for dispatcher at

beginning and end of each shift.

McLain Food Services

(Pepsico Food Services)

January 1987 - March 2000

Driver

Full line distribution for Taco Bell, Pizza Hut and KFC franchise and

company stores.

Maintain company equipment. Insure that all orders were complete and

placed as required by

company and store owners. Maintain good customer service by delivering on

time. Received Presidents Gold Star Award for Customer Service.

Leprino Foods

August 1980- December 1986

Operations Manager/Driver/Receiving Clerk

Started as receiving clerk in California warehouse and was promoted

to dedicated route driver covering California and Arizona delivering full

line specialized Italian food products to chain and privately owned

restaurants. Promoted and transferred to new Arizona Distribution Center

as Operations Manager. Responsible for product inventory, driver payroll,

back hauls and fuel costs.

Army Veteran Military Police

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