HECTOR MEDINA 773-***-**** ******@*****.***
EDUCATION
Northeastern Illinois University, Chicago, IL Expected May 2014
Bachelor of Arts and Sciences with a major in Spanish, minor in Philosophy
PROFESSIONAL EXPERIENCE
JP Morgan Chicago, IL Benefit Analyst April 2008-December 30, 2013
Perform specialized calculations and pe rform system testing of calculation engine that drives automated system
Collaborate with third party vendors that also service my client for ongoing monthly operations
Using JPM Trust, set payments for commencing retirees
Prepare and report fund ing requirements, capturing new lump sums, ongoing monthly annuities, all deductions
Act as a liaison between JP Morgan client HR managers, reporting issues in the day-to-day administration of pension plans
Smart Mortgage Centers Naperville, IL
Loan Originator for residential and loan refinance January 18, 2007 to October 19, 2007
Followed leads from initial contact, working with customers to improve their financial standing
Structured loan proposals and pricing based on market, customer goals and credit to ensure quotes were competitive
Arranged meetings with prospective clients and attended closings. Lowered mortgages for all of my clients
Completed and processed all documentation for submission to lending institutions
Century 21 McMullen Chicago, IL May 2006-February 2007
Real Estate Agent May 2006-February 2007
Created a marketing strategy that utilized print, internet and open houses to network and meet clients.
Maintained detailed client database and followed up with customers on inquiries
Collaborated with realtors, home inspectors, attorneys, loan officers and contractors to facilitate a successful closing
Utilized historic market data to advise my clients of suggested listing price and for strategic negotiations
Top Salesperson for January 2007
Hewitt Associates, LLC Lincolnshire, IL
Benefits Analyst April 2001-April 2006
Performed complex calculations based on each specific employee’s earnings, service history and age, but also based on the pl. or
expected results.
Conducted a methodical system testing during change releases, checking large amounts of dat a for reasonability of output and
expected results.
Wrote letters on behalf of clients to convey highly sensitive changes to benefits to Latin American employees
Assisted Executives and Highly Compensated employees with retirement needs, explaining benefit calculations and facilitating
the process
Acted as a liaison, with customers to resolve discrepancies or disputes on calculation methodology especially in cas es of legal
direction such as QDRO’s
Suggested technology improvements while solving a client request for reporting monthly funding requirements
Conducted training for peers on calculation methods for a new client
Set up all types of retirement payments, including Lump Sum and Annuity with a high attention to details
Nordstrom Skokie, IL
Sales June 1995-January 2001
Retail sales in Men’s Suits
Maintain inventory levels for staple products, by conducting counts and ordering of replenishment items
Attained and exceeded monthly sales quotas
Maintained a client book in order to conduct sales campaigns
Sound Experience, Inc. Northbrook, IL
Manager October 1989-June 1993
Managed retail location during all business hours. Sold products and services to walk -in and calling customers
Used a consultative approach and knowledge of products and competition to win sales
Prepared daily sales reports which included total sales, all receipts and cash.
Met and exceeded prior year sales goals. Managed a small staff and conducted inventories.