Customer Service Engineering

Sule Agaoglu

Cell# 609-***-**** . ***********@*******.***

*** ********* **** ******* *** Jersey 08053

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SUMMARY

Accomplished, energetic, professional Bilingual Interpreter (English-

Turkish) with over 14 years of experience in the fields of language

translation and language interpretation involving a wide range of

subjects such as: Government, Law Enforcement, Medical, Education,

Financial, Engineering and many more

Consistently recognized as the top performer by employers and clients

throughout career. Highly effective in pressure laden work

environments with unique skills in collaboration, communication, and

customer service. A savvy business partner who is known for the

capability of going well beyond the technical task at hand and

delivering exceptional results.

EXPERIENCE

Language Consulting Services

Independent Language Consultant 2000-Present

Serving as a consultant to clients across all industry segments in language

services and linguistics-challenged negotiations. Expert in both

consecutive and simultaneous English-Turkish translations. Extensive work

in both private and public sectors.

. Led campaign at Ready Pac Foods, Florence, NJ. Communicated National

Labor Relations Act training for management and frontline employees.

Translated speeches from senior management in very complex meeting and

language environment. Developed messaging for frontline employees to

best understand company position, resulting in a significant

turnaround and ultimate success for the company. Turkish community

support was more favorable than plant totals. Recognized as central

to the company's success at the conclusion of the campaign.

. Developed communications tactics for legal firms on depositions and

other court hearings resulting in substantial efficiency in moving

toward successful resolution of their cases.

. Worked extensively in public sector with federal and state court

judges and staff, public school systems, and hospitals.

. Subcontracted services to leading language service consultants in

Pennsylvania, New Jersey, and Delaware: Quantum; CHOP (Children

Hospital), Para-plus, Lyons Law Firm DE, Avante Language Services,

Lingua School of Language, Accurate, Global, Inlingua, LSC, Legal

Language Services, US Marshall, INS. Federal District Courts and

various government agencies and private companies in the state of NJ,

DE, PA.

Geotech Engineering

Architect

Reported directly to CEO of this mid-sized firm. Worked with engineering

team to merge architectural and engineering principles for the company's

most significant projects. Customers included Princeton University, Wistar

Institute, Pennsylvania University, Revel Casino Hotel, Merck, Boeing, and

Thomas Jefferson University

. Prepared all fundamental geotechnical work, including engineering

laboratory tests, boring logs, construction of sub-surface soil

profiles and drawing foundation plans.

. Designated company expert in CAD. Produced project drawings utilizing

CAD drafting resources and created all AutoCAD plans for the company.

. Significant contributor to bringing in projects as scoped, on budget,

and on time.

EDUCATION

B.S., Architecture

Graduate Course Work

AutoCAD and REVIT Operator

Civil Engineering

Education

English Literature

Certified Medical Interpreter

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