Customer Assistant

Janilsa carela

** ******** **

Worcester, MA, ***06

Telephone: 508-***-****

Email: *.******@*******.***

Education:

Associate in Science Degree in Electronics Engineering

Technology

Quinsigamond community college, Worcester MA

Degree expected: March, 2015

Skills:

. Microsoft Office

. Bilingual

. Customer Relations

Experience:

01/12 - 06/12 Jewish healthcare centers, Worcester MA

Wait staff

. Preparing the tables, laying out napkins and

utensils

. delivering items to the tables

. Filling in for absent staff as needed

. Assisting with special events

. fulfilling customer needs

06/12 - 08/12 Worcester public schools, Worcester MA

Teacher assistant

. Prepare lesson materials for the class

. Tutor and assist children individually or in small

groups

. Distribute tests and homework assignments, and

collect them when they are completed.

. Assist in bus loading and unloading

. Take class attendance, and maintain attendance

records

. Provide extra assistance to non-English-speaking students

07/12 - 09/12 Worcester Court House, Worcester MA

Front desk assistant

. Provide front desk coverage by greeting customers and

visitors

. Provide information to customers regarding services and

products

. Direct and escort visitors and customers to the right

department

. Man telephone exchange and take messages

. Transfer telephone calls and relay messages

. Confirm and reschedule appointments

. Process cash transactions

. Manage customer feedback information

. Maintain customer database and records

Contact this candidate