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Customer Service Sales

Location:
Florence, SC
Posted:
August 11, 2014

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Resume:

Shannon R. Wheeler

**** ******* ****** ********, ** 29505

Home: 843-***-****

Cellular: 843-***-**** or 843-***-****

E-mail: acfbol@r.postjobfree.com

Personal Profile

I am a results-driven and highly motivated person, always ready to succeed. I am energetic

and a very dedicated individual who has strong attention to detail. I have a proven ability to

work effectively with individuals of various ages, cultural backgrounds, and socio-economic

statuses.

Key Strengths

Training/Team Building Planning/Organizing

Performance Evaluation Problem Solver

Customer Service Dependable

Employment History

Manpower, Florence, SC 2014-Current

(Temporary Agency)-Florence County Complex, HR Department

ESAB Cutting and Welding Products, Florence, SC

Temporary Office Assistant

Worked with Excel on a Master Level

Answered High volume calls

Composed Supply Analyst Reports

Williamsburg Technical College, Kingstree, SC 2010-2011

Instructor

Lectured 6 different classes of Psychology

Taught 2 classes of Developmental Reading

Taught 180 Students on the college level

South Carolina Employment Security Commission, Kingstree, SC 2007-2008

WIA Case Manager

Developed and implemented the WIA program for 350 participants;

worked with local employers to assist with employment opportunities for participants;

responsible for planning and providing occupational skill workshops and training sessions

for WIA participants;

conducted presentations to participants on weekly basis;

maintained contact with local and surrounding institutions of higher learning to assist

participants in becoming marketable employees.

Client Logic, Kingstree, SC 1999-

2007

Sales Associate/Side Runner

Responsible for assisting supervisor with various floor responsibilities;

ensured accuracy and dependability of computer system ;

monitored incoming sales calls;

assisted sales representatives in marketing tactics;

marketed and sold Fast Access Internet service for Bell South.

Allied Department Store, Kingstree, SC 1999-1999

Assistant Manager

Responsible for maintaining accurate inventory levels;

maintained contact with vendors and was responsible for ordering merchandise;

responsible for supervising sales clerks;

developed and maintained timely work schedule for employees;

responsible for conducting training sessions for new employees.

Education

Walden University, Baltimore, Maryland

Master of Science- General Psychology, 2010

Limestone College, Gaffney, South Carolina

Bachelor of Arts- Psychology, 2005

Graduated Magna Cum Laude 3.85

Williamsburg Technical College, Kingstree, South Carolina

Associate of Arts, 2005

Training Certifications

South Carolina Employment Security Commission 2007,

Case Management Training Certification

South Carolina Employment Security Commission 2007,

Certification Training

Limestone College, 2005, President’s Award, 4.0 Academic GPA

Williamsburg Technical College 2004, Eight Classes of Office System Technology

The State Board for Techncial and Comprehensive Education Associate Training

2001

Microsoft Word, Excel and Power Point Proficient

AS400 Operating System Proficient

Cisco Multi-Line Phone System Proficient

WorkKeys-Silver Certification 2014

References:

Alexis Wright-DuBose

Williamsburg Technical College

Director of Student Enrollment

601 MLK Junior Avenue

Kingstree, SC 29556

843-***-****

acfbol@r.postjobfree.com

Cheryl D. DuBose

Williamsburg Technical College

Student Counselor

601 MLK Junior Avenue

Kingstree, SC 29556

843-***-****

acfbol@r.postjobfree.com

Christopher S. DuBose

Assistant Supervisor

Nanya Plastics Inc.

140 Beulah Rd.,

Lake City, SC 29560

843-***-****

acfbol@r.postjobfree.com



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