Manager Front Office

Location:

Posted:

August 11, 2014

C arlos Artu ro Pache de Leon

Objective

My goal is to find a position where I can develop my skills. I love to deal with people. I am

available to work full t ime.

Work experience

Nova inn hotel: F ront desk Supervisor 2012-2014. D uties: M aintain complete

k nowledge of all Front Office department policies/service procedures. Maintain complete

k nowledge of: all hotel features and services, all room types, rates, special package Anticipate

guests and employees needs and respond promptly, check cash I n and out and verifying Banks

and deposit at the end of each shifts. Organize and direct worker t raining programs, resolve

personnel problems, hire new staff, and evaluate employee performance. Work collaboratively

w ith all members of the front office team in departmental planning, development and execution.

Sawridge I nn: N ight Duty Manager 2010-2012

Count ry House Hotel: Restaurant manager 2003-2010

Education

H igh School : K ing School

T ravel & Tourism: I nternational Career School ( ICS)

Food & beverage: Johnson & Wales University

Languages

English, Spanish, French & I talian

R eferences

Paul Hebert : 780-***-****

Rowena Bermido: 780-***-****

Leonte Fernandez: 905-***-****