Technician Information Technology

Location:

Posted:

August 11, 2014

Tajha D. Jackson

Kenosha, Wisconsin 53140

*******.*****@*****.***

Career Objective:

To obtain an entry level position in Computer Networking Systems.

Highlights:

• Logic and reasoning to identify the strengths and weaknesses of alternative solutions,

conclusions or approaches to problems.

• Determining causes of operating errors and deciding what to do about it.

• Understanding the implications of new information for both current and future problem-

solving and decision-making.

Education:

Associates of Applied Science, Computer Networking Systems

Dunwoody College of Technology, June 2010

Key Skills:

Active Listening

• Read trade magazines and technical manuals, or attend conferences and

seminars to maintain knowledge of hardware and software.

• Listen to and understand information or ideas presented through spoken words

and sentences.

• The ability to identify and understand the speech of another person.

Management of Material Resources

• Obtaining and seeing to the appropriate use of equipment, facilities, and

materials needed to do certain work.

• Install and perform minor repairs to hardware, software, or peripheral

equipment, following design or installation specifications.

• Maintain records of daily data communication transactions, problems and

remedial actions taken, or installation activities.

Troubleshooting

• Determining causes of operating errors and deciding what to do about it.

• Answer user inquiries regarding computer software or hardware operation to

resolve problems.

Projects:

• Configured networks using routing and switching protocols.

• Troubleshooting security audit policies in windows server environment.

Employment:

May 2013 - Current: Warehouse Associate, Halpin Personnel; Kenosha, WI.

April 2013 - May 2013: PC Technician, Smartsource Inc.; Kenosha, WI.

August 2011 - September 2012: Shipping & Receiving, K & L Logistics INC; Saint Paul, MN.