Ashly Mayle
Manassas, VA *0112
**********@*****.***
Summary Communication specialist experienced in marketing, public relations, campaign writing, administrative support, and customer service with excellent organization, social media, research, and interpersonal skills
Highlights
-Strategic planning -Research
-Written and verbal communication -Promotional Campaigns
-Copy editing -Marketing
-Social Media -Microsoft Office Suite
Accomplishments
Public Relations
* Increased client's social media traffic by 30% through creation of a social media public relations campaign.
* Increased page views by 100% in just 2 months by implementing a social entrepreneurship promotion social media campaign.
Journalism
* Wrote and published three exclusively online pieces per month.
* Copyedited 10 newspaper articles per week.
Customer Service
* Awarded for Exceptional Customer Service
Market Research
* Surveyed customers to redesign outreach campaigns.
* Designed questionnaires to gauge customer interest in developing programs
Database Maintenance
* Assisted in the managing of the company database and verified, edited and modified member information.
Academics
* Received the Excellence in Communication Award from George Mason University
* Member of the Tau Sigma National Honor Society
* Member of the Golden Key International Honour Society
* Member of Phi Kappa Phi Honor Society
* Graduated from GMU with Recognition
Education
George Mason University
Communication B.A. - Concentration in Public Relations and Minor in Business
Northern Virginia Community College
General Studies A.S. (Cum Laude), Social Sciences A.S. (Cum Laude), Liberal Arts A.A. (Cum Laude),
International Studies A.A. (Cum Laude), Speech Communication A.A. (Cum Laude), and Japanese Studies Career Studies Certificate (Cum Laude).
Work Experience
June ‘08 - Present Datrose Business Process Outsourcing Manassas, VA
Lab Attendant/ Receptionist at Lockheed Martin
Provide customer service
Provide security
Make travel arrangements
Manage schedules
Maintain employee and customer records and other administrative tasks
Send reminder emails for access and security renewals
Track inventory
Perform data entry
Brief visitors on security rules and regulations
Train new lab attendants
Write desk policy and procedure manuals
Update asset and location labels
Feb. ’14 – June ‘14 Workplace Fairness Washington, DC
Communications Intern
Maintained social media
Performed research
Posted articles
March ’14 – May ’14 ResidentLinks Fairfax, VA
Public Relations Volunteer
Developed public relations campaigns
Feb. ’14 – April ‘14 On Tap Magazine Alexandria, VA
Editorial Intern
Performed research
Promoted events on magazine website
Interviewed and wrote articles on musicians, events, and other topics for magazine website
Aug. ’13 – Dec. ’13 GMU Center for Social Entrepreneurship Fairfax, VA
Public Relations Campaign Strategist Volunteer
Developed strategic social media campaigns
June ’13 – Present Literacy Volunteers of America Dale City, VA
Tutor
Assist with language conversation classes
May ’13 – Aug. ’13 Workhouse Arts Center Lorton, VA
Marketing Intern
Promoted events on various websites and social media
Interviewed and wrote articles on musicians, events, and other topics for organization website
Performed target audience marketing research
Wrote press releases, blogs, brochures, emails, and event invitations
Created blog and press release schedules
Feb. ’13 – May ’13 George Mason University Fairfax, VA
Broadside Copy Editor
Edited articles
Attended budget meetings
Brainstormed topics
Sept.’12 – Dec.’ 12 Care Net Woodbridge, VA
Communication Strategist Volunteer
Created surveys
Performed demographic research
Copy edited organization brochures
Sept. ’11 – Present Northern Virginia Community College Annandale, VA
Technology Applications Center Volunteer
Assist in creating training manuals and presentations on various software applications
Assist with editing emails, instructions and other forms of communication
Oct. ’06 – June ’08 Vance International Security Oakton, VA
Security Officer
Provided security
Provided customer service
Performed administrative tasks
Monitored alarms
Collected and distributed mail
Responded to emergency situations
July ’06 – Sept. ’06 National Park Service Washington, DC
IT Specialist Intern
Critiqued NPS websites
Organized information
Modified and enhanced webpage content
June ’06 – Sept. ’06 Maidenform Woodbridge, VA
Supervisor
Supervised daily operations
Provided customer service
Opened and closed store
Maintained daily accounting records and inventory
Created employee schedules
Trained cashiers
Organized window displays
May 7, 2006 – May 27, 2006 Northern Virginia Community College Woodbridge, VA
Seasonal Bookstore Cashier
Provided customer service
Performed cashier duties
Stocked inventory
Created labels and barcodes for books
Processed regular, financial aid and Chapter 13 orders
Sent and received book transfers and orders
Oct. ’04 – Feb. ’06 Giant Foods Lake Ridge, VA
Cashier
Provided customer service
Supervised front-end operations
Performed daily accounting
Balanced registers for sales, lottery, western union, money orders, and pharmacy
Signed checks for vendor deliveries
Maintained self-checkout machines
Computer Skills
Word Processors: Microsoft Word, Word Perfect, Microsoft Works, WordPad, Notepad
Presentation: PowerPoint, Excel, SnagIt
Communication: Outlook, Lotus Notes, SharePoint
Desktop Publishing: Microsoft Publisher, Adobe Photoshop, Adobe Acrobat Reader, Microsoft Paint, Adobe Illustrator
Web Page Development: HTML, Dreamweaver, Microsoft FrontPage
Databases: Microsoft Access
Additional: PeopleSoft, WordPress
Type: 70wpm
Additional Skills, Certifications, Education and Awards
Secret Clearance
General training on environmental safety and health
Over 2 years of perfect attendance at Datrose
Literacy Volunteers of America certified English tutor
Certified Zumba instructor
Top rope and belay certified at Vertical Rock Climbing and Fitness Center
Completed Summer IES Study Abroad in Tokyo, Japan
PRSSA George Mason Member
Skilled at AP, APA, and MLA writing styles
Links:
LinkedIn: www.linkedin.com/pub/ashly-mayle/84/233/890
WordPress: http://ashlymayle.wordpress.com/author/ashlymayle/
References Available upon request