Manager Project

Summary

Linda O'Mara is a qualified healthcare IT professional with experience in

several full-cycle implementations of Epic. She is certified in Epic

Ambulatory and has an excellent understanding of the workflows and the

associated design and build in Epic. Having worked with Epic Software for

over ten years, Linda has a firm grasp on the integration points within

Epic and is able to provide valuable oversight and input into clinical

matters during an implementation. She has been a dedicated leader in all

phases of an Epic installation and provides the knowledge and experience

needed for executing successful go-lives. Linda quickly establishes solid

professional relationships and would make an outstanding addition to any

team implementing Epic.

Experience

January, 2000 to August, 2014

AdvantageCare Physicians New York, NY

July-August, 2014

EPIC Go-Live Project (Sagacious Consultants)

. Supported the AdvantageCare Physicians Network in NY City for the

Ambulatory Departments Go-Live Wave 2 initiatives to ensure a

successful, on-schedule completion of all site-related deployment

activities.

. Mentored initiatives for Internal Medicine/PEDS/OBGYN/Specialty end-

users and physicians on 2014 version of Widescreen vs Visit Navigator

Views-multifunction activity tabs as Chart

Review/Rooming/Notes/Plan/Wrap-Up/Charges, Ambulatory Lab Ordering,

Communication Manager, Patient Instructions, In Basket Management

Dashboard, Pools, Order Sets, Medication Order Entry and

Reconciliation, Anticoagulation, Immunizations, Nursing Orders, Charge

Capture, Referrals, Preference Lists/Favorites, Meaningful Use

Metrics(Stage 2), Optimization of Workflows and System Enhancements.

University of North Carolina Raleigh, NC

June-July, 2014

EPIC Go-Live Project (The HCI Group)

. Supported the REX UNC Physicians Network/UNC Health Care Ambulatory

Department go-live Wave 2 initiatives to ensure a successful, on-

schedule completion of all site-related deployment activities.

. Completed the 2014 EpicCare Ambulatory New Version Training.

. Mentored initiatives for Internal Medicine end-users and physicians on

2014 version of Widescreen vs Visit Navigator Views-multifunction

activity tabs as Chart Review/Rooming/Notes/Plan/Wrap-Up/Charges,

Ambulatory Lab Ordering, Communication Manager, Patient Instructions,

In Basket Management Dashboard, Pools, Order Sets, Medication Order

Entry and

Reconciliation, Anticoagulation, Immunizations, Nursing Orders, Charge

Capture, Referrals, Preference Lists/Favorites, Meaningful Use Metrics

(Stage 2), Optimization of Workflows and System Enhancements.

Rush-Copley Medical Center

Aurora, IL

June,2014

EPIC Go-Live Project (The HCI Group)

. Supported the Ambulatory Department go-live initiatives to ensure a

successful, on-schedule completion of all site-related deployment

activities.

. Mentored initiatives for end-users and physicians on 2014 version for

ENT/Family Med/OB/PEDS/Internal Medicine, Medication Order Entry,

Nursing Orders, Charge Capture, Referrals, Preference Lists/Favorites,

Patient List, Meaningful Use Metrics, Optimization of Workflows and

System Enhancements. Worked with Epic and Rush resources.

CHS System/Longview Hospital Medical Center Longview, TX

May, 2014

CPOE Go-Live Project (Preferred Solutions Healthcare IT)

. Supported the InPatient Department go-live initiatives to ensure a

successful, on-schedule completion of all site-related deployment

activities.

. Mentored initiatives for end-user ER CPOE (Emergency Room Computerized

Provider Order Entry), Medication Order Entry, Ancillary Orders,

Nursing Orders, Patient List, Configuring Alerts/Clinical View Screen,

Ambulatory/InPatient Nurse Work Flows, Meaningful Use Metrics,

Optimization of Workflows and System Enhancements. Worked with the

Director of Nursing to meet CPOE standards for the Emergency Room.

Alegent Creighton Health

Omaha, NE

April, 2014

Epic Go-Live Project, Wave 3 (CSI Healthcare IT)

. Identified approaches for creating integrated networks and served as a

System Champion dedicated to providing End-User Support to ensure a

successful, on-schedule completion of all site-related deployment

activities.

. Mentored initiatives for end-user HOD Centralized Units Support, HOD

Clinical Staff, HOD Front Office (Cadence/Prelude), Labor/Delivery

(Stork), Oncology, ClinDoc Nurses/Therapy, Ambulatory/InPatient Nurse

Work Flows, Meaningful Use Metrics, Optimization of Workflows and

System Enhancements.

The American Nursing Informatics Assoc (ANIA) Las Vegas, NE

March, 2014

Association of Professional Nurses

. Collaborated in discussions and policy-making that influence

Integrated nursing science, computer science, and information science

to manage and communicate data and wisdom in nursing/informatic's

communities.

. Speakers described the Technology-Enabled Care Innovation (TCAB)

approach, employing PDSA, Test of Change models, and enabling

technologies to introduce innovations that can influence care

innovations, outcomes, and nursing/interprofessional team practice.

Franciscan Medical Group

Tacoma, WA November, 2013 to Dec,

2013

Epic Go-Live Project (Santa Rosa Consulting)

. Implemented and optimized the Epic Clinical System with a focus on

physician-centric applications, including CPOE and clinical

documentation.

. Communicated with all levels within the organization and realigned

conflicting objectives to ensure overall success.

. Supported the Epic Ambulatory Department Surgeon's go-live initiatives

to ensure a successful, on-schedule completion of all site-related

deployment activities.

. Collaborated with Surgeons on Patient Recalls, H&P Notes, Surgeon

Schedule View, Meaningful Use, Pools, Erroneous Encounters, Work

Queue's, Referrals, My Chart Activation/Patient Instructions, Meds and

Orders, Preference Lists, Favorites, Communication Management,

Letters, Prep for Surgery/Order Sets and Pathways, Phase of Care to

Orders, Charge Capture, File Charges, Chart Review, Media Manager, In

Basket, Telephone and Refill Encounters, Optimization of

Workflows/System Enhancements.

Alegent Creighton Health

Omaha, NE October, 2013 to

Nov, 2013

Epic Go-Live Project (Santa Rosa Consulting)

. Identified approaches for creating integrated networks to support

healthcare continuum and effectively applied informatics and clinical

solutions that extended nursing care delivery across the breadth of

patient-care safety.

. Supported the Epic Ambulatory Department go-live initiatives to ensure

a successful, on-schedule completion of all site-related deployment

activities.

. Mentored initiatives for end-user Ambulatory Support, My Chart,

Referrals, In Basket, Telephone and Refill Encounters, Optimization of

Workflows and System Enhancements.

St. Luke's Episcopal Hospital

Houston, TX May, 2013 to

June, 2013

Epic Go-Live Project

. Supported the Epic InPatient Department go-live initiatives to ensure

a successful, on-schedule completion of all site-related deployment

activities.

. Collaborated with end-users on InPatient & Ambulatory Support, Phoenix

Transplant Module, OpTime Support, Anesthesia Support training, med-

surgical support, day surgery support, pre-and-post cardiac support.

Improved quality of care and patient safety.

The American Nursing Informatics Association (ANIA) Santa Fe, TX

May, 2013

Association of Professional Nurses

. Integrated nursing science, computer science and information science

to manage and communicate data, information, knowledge and wisdom in

nursing and informatic's practice.

. Speakers as Linda Burnes-Bolten, Director of Nursing, from Cedars-

Sinai Medical Center presented initiatives to promptly identify and

address key issues influencing nursing informatics.

. Collaborated in discussions and policy-making that influence the

nursing and informatic's communities.

Health Strategic Asset Development

Milwaukee, WI July, 2011 to August,

2012

Business Analyst, Trinity Health/Stanford (Internal Accenture)

. Acquired Clinical Care Transformation Strategic Assets and EPIC EMR

Product-Life Cycle Assets from Trinity Health and Stanford.

. Trinity Health worked with Accenture on a three-year initiative

resulting in a new healthcare model that saved $17M in annual costs,

while reducing patient mortality rates by almost 20%.

Columbia, St. Mary's

Milwaukee, WI

July, 2012

Management Consultant (Accenture)

. Assisted the Meaningful Use Team with meeting their deliverable

deadlines.

. Provided consulting services to Columbia, St. Mary's related to

information technology readiness for compliance with Stage 1 of the MU

Regulations for Eligible Hospitals.

JPS Health Network

Fort Worth, TX March, 2012 to

June, 2012

Project Management Office Lead (Accenture)

. Epic Support for the Ambulatory Go-Live Team.

. Meaningful Use Advisor to guide the effort at JPS to help complete the

Texas Medicaid MU filing. The first year TX Medicaid EH EHR incentive

payment was received at JPS in June, 2012 for $4.7M.

Northside Hospital

Atlanta, GA

March, 2012

Subject Matter Advisor (Accenture)

. Provided Meaningful Use Stage 1 Planning, High-Level Assessment.

. Provided consulting services to Northside Hospital (NH) related to

information technology readiness for compliance with Stage 1 of the MU

Regulations for Eligible Hospitals.

Ascension Health

St. Louis, MO May, 2011

to July, 2011

Symphony-Item Master Standardization Clinical Manager (Accenture)

. Clinical work stream team member in the analysis and standardization

of 150k unique items representing $600M in spend.

. Supported efforts to assess current state, identified customer

requirements, and defined the future state and business strategy of

initiatives. Researched, gathered, and synthesized information.

. Met with the client to present the results of the standardization of

assigned initiatives.

. Collaborated with high-level client team members to implement

recommended changes to the service item master file.

. Team accomplished a minimum of $16M in savings.

McKesson Strategic Capacity Augmentation Program Aurora, CO

December, 2010 to March, 2011

Clinical Program Manager (Accenture)

. Partnered with McKesson Leadership and staff for the development of a

large-scale, multi-year program to provide project management

supplemental staffing for a leading hospital information system's

vendor.

. Collaborated with McKesson on the technical, process, interpersonal,

and process redesign improvement of the

project. Training included topics such as McKesson Program Management

Methodologies, McKesson Financial Management, Clinical Program Manager

Roles and Responsibilities, McKesson Internal Support Processes,

Horizon Clinical Products Education, McKesson Ambulatory Programs, and

Achieving Meaningful Use.

UCLA Proposal

Los Angeles, CA

December, 2010

Epic Delivery Executive (Accenture)

. Presented at UCLA to bring the right talent, right services and right

partnership structure designed for UCLA's Epic Implementation success.

. Instructed UCLA that partnering with Accenture would achieve UCLA

results: commitment to quality, strategic vision, full service firm,

flexibility to scale for UCLA needs, EPIC and ACN knowledge, highest

quality for lowest cost, vendor management, clinical and operational

leadership, technical architecture, and program management.

Memorial Hermann

Houston, TX July, 2010

to March, 2011

Business Analyst, (Accenture, Remote)

. Researched information regarding the MU Certification criteria. The MU

research included overview of MU for Hospitals and the Final Rule, MU

objectives, efficient outcomes, and reporting overview.

. Followed up with Accenture Management on MU compliancy and the Client

Lab HL7 Interface.

Orientation to Accenture

Milwaukee, WI

May, 2010 to July, 2010

Senior Management Consultant, Manager (Accenture)

. Attended Core Manager conference and the North America Experienced-

Hire conference at the Q Center in St. Charles, IL.

. Understood the Accenture core values when meeting deliverable

requirements, service level measurements, and specific targets. Adhere

to business policies and processes for performing work.

Nationwide Children's Hospital Columbus,

OH August, 2009 to May, 2010

Subject Matter Advisor (Summit Tech Consulting)

. Worked with the Epic IS Ambulatory Optimization Build Team for ENT,

Nephrology, GI, Neurology, and Neuromuscular Clinic Optimization

Project.

. Met with department leadership to discuss Epic Optimization changes

desired by the department.

. Provided Epic Optimization training materials and supported

Optimization Go-Live and Ambulatory, Process Redesign.

Cedars-Sinai Medical Center Los

Angeles, CA May, 2008 to January, 2009

Project Coordinator for Epic Ambulatory Implementation

. Researched, facilitated, and analyzed data for the Epic

Validation/Detailed-Design Sessions.

. Managed assigned projects from initiation through closure including:

project and quality plans, risk assessments, communication plans,

documented lessons learned, and quantified end-user satisfaction.

. Completed analysis and documentation of current-state workflows

through flowcharts. Designed future-state workflows with clinical end

users and configured system according to project scope.

Kaiser Permanente

Pasadena, CA January 2005 to

December, 2007

Epic Deployment Consultant - Ambulatory (ACS Healthcare Solutions)

. Deployment Consultant for the Ambulatory Team to ensure the

successful, on-schedule completion of all site-related implementation

activities.

. Provided project management, workflow analysis, system configuration,

training documentation, end-user training, Go-Live support, and post

Go-Live optimization.

. Worked with senior management, hospital and clinic managers, staff and

physicians to optimize the tools, operationalize workflows, and

planned and facilitated meetings.

ThedaCare Medical Center

Appleton, WI January, 2000 to January,

2005

Epic RN Training, Performance Support, Abstractor

. Designed and conducted Epic educational programs relative to

technology adoption, information management systems, and end-user

proficiency in the steady-state environment.

. Worked with Epic implementation and support, clinical process

redesign, MAR, Clinical Content, CPOE, coding abstraction, and

training.

Academic Education

M.B.A./Information Systems 2001 University of Wisconsin

M.B.A./International Business 1992 University of Wisconsin

B.S./Registered Nurse 1976 University of Wisconsin

Key Skills & Knowledge

Healthcare Fast Facts

< 12+ Years in the Healthcare Industry

< 10+ Years working with Epic Software

< 1 Epic Certification

< 15 Healthcare Organizations

< Multiple Go-Lives

Epic Experience

< Ambulatory Certified

< 2014 EpicCare Ambulatory NVT

< Epic Implementation Methodology

< Go-Live Planning/Execution

< Epic Software Testing

Healthcare Organizations

< ThedaCare Medical Center

< Kaiser Permanente

< Cedars-Sinai Medical Center

< Nationwide Children's Hospital

< Northside Hospital

< JPS Health Network

< St. Luke's Episcopal

< Alegent Creighton Health

< Franciscan Medical Group

< Longview Medical Center

< Rush-Copley Medical Center

< University of North Carolina

< Franciscan Medical Group

Management / Technical Skills

< Microsoft Office Suite

< Project Planning

< Mentoring of Others

< Staff Training

< Management/ Movement of Data

< Facilitation of Complex Discussions

< Software Testing

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