Customer Service Quezon City

HERNAN R. LERON

** ******** ** **** ***** NOVALICHES QUEZON CITY

PHILLIPPINES

MOBILE NO. : +639*********

EMAIL : *************@*****.***

OBJECTIVE:

Secure a challenging position as a Cellphone Service Technician in a company who

recognizes that customers are the primary focus.

SUMMARY OF QUALIFICATIONS

• Able to repair, upgrade, downgrade and unlock different mobile phones such as

Nokia, Samsung, Sony Ericsson, LG, Blackberry and HTC as well as PSP and

Desktop and Laptop Computer.

• Exceptional customer service skills, account management, follow up, and sales.

• Excellent written and verbal communication skills.

• Able to engage in hardware/Software of different model devices.

• Extensive knowledge in different gadgets like ATF, Z3X, UST PRO,Octopus,

HWK, Cyclone, UB, Micro box, Sigma box,Octupos box etc…

• Able to work and maintain relations with staff and clients on all levels.

• Detail oriented multi-tasker with strong organizational abilities.

• Software installation of programs, format, open line, upgrade and downgrade different

kinds of mobile phones.

• Repair, unlock and apple devices and all kind of mobile phones

• Deals in hardware problems of all mobile phones specially

iPhone,Blackberry,Samsung,Sony and any Mobile phone.

• Latest Android OS Upgrade and downgrade.

WORK EXPERIENCE

Cellphone/Computer Technician: Sept, 2013 – August,2014 @Techspecs Digital Repair

Services,SM Fairview Quezon City

Cellphone Technician: Aug, 2012- August,2013 @ Cellboy,SM Novaliches Quezon City

Cellphone Technician: Aug, 2011- August,2012,@ Mega Pixel, Robinson’s

Furom Mandaluyong City

Cellphone Technician: 2008 – 2011 A’s Cellphone Repair Shop & Accessories @

Susano Complex Novaliches Quezon City

CERTIFICATIONS/TRAININGS

AMA Computer University (August – October 2009)

Maximina St.Villa Arca Subd.Proj 8 Quezon City,

• VB.Net (TESDA)

ELECTRON Training Center Inc. (June 12 – Sept 19,2009)

603 Quirino Highway,Bagbag Novaliches Quezon City

• Computer Technician

ST.ANDREW Technical Trainig Center (Sept. 2005 – Jan 2006)

Novaliches Quezon City

• Cellphone Technician

AFFILIATIONS

• 2008 – present, Gsmsandwich Forum, Chapter Member

• 2008 – present, GsmHosting itnl.Forum, Member

PERSONAL INFORMATION

NAME : Hernan R. Leron

AGE : 25

DATE OF BIRTH : November 11, 1988

SEX : Male

MARITAL STATUS: Single

NATIONALITY : Filipino

PERMANENT ADDRESS: 19 Kalayaan St. Brgy Gulod Novalivhes Quezon City

CONTACT # : +639*********

LANGUAGES KNOWN: English, Tagalog

DECLARATION

I hereby declare that the above written particulars above are true to the best of my

knowledge and belief.

HERNAN R. LERON

APPLICANT

Contact this candidate