Customer Service High School

Niteria Walker

**** * ********** ** ******, AZ **756 404-***-****

*******.********@*****.***

Summary of Qualifications

• Extensive customer service skills to include serving that fast food, retail and childcare

industries

• Fast food supervisory and management experience

• Basic computer skills to includes Microsoft offices suite

Education

• Everest Institute- Decatur, GA class of 2009 -2010

• High School Diplomas, Forest Park street school, Forest Park,GA Prevention plus /

Youth Build class of 2009 2010 Graduate

Core Qualification

Vitals Sign Injection Venipuncture

Glucose testing Urinalysis Prescription writing

EKG Hematology

Work Experience

/ caregiver- June 2012-

Home instead senior care

Sit with senior make sure they eat and keep their hygiene up

Take vital signs are companionship to senior.

Make doctor appointment take them to doctor appointment

Atlanta Women’s Specialty Group /Obstetrics & Gynecology For externship medical assistant

program August 2010 – September 2010 Dr. Sharon Bent- Harley M.D

Vital sign

Pregnancy Test

Prepare room for exam / clean the instrument

Write up insurance paper/ File paper

Kentucky Fried chicken, Atlanta – cashier / shift manger –August 2006 –November 2008

• Performed daily restaurant operation which ensuring compliance with company standards

• Prepared product while delivering superior customer service

• Assisted manger with inventory management

Kroger Grocery store, Atlanta GA – Cashier / Clerk June 2004- August 2005

• Handled all cash and credit card transaction

• Balanced cash draw at close of shift

Kids for kids Daycare center, Atlanta GA, August 2003- July 2004

• Prepared and served nutrition meals to daycare participants

• Supervised structured play during break time

• Conducted arts and craft activities

Certification

• CPR & FIRST AID certification expires 2016

• HIPPA certification

• OSHA certification

• Fingerprint card

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