Tamekia Bradford

***** ********** ********, ** *****

Home: 248-***-****

Cell: 248-***-****

acfbaq@r.postjobfree.com

Career Overview

To have the ability to be part of a team, be friendly, respectful and cooperative with co-workers. Meet project

deadlines; multicultural awareness with a high level of adaptability. Making exceptional first impressions on

customers and having excellent communication skills.

Skill Highlights

● Energetic and organized ● 6 years of experience providing administrative

● ●

Self-starter with professional manner Planning/Coordinating support.

● ●

Excellent communication skills Power Point presentations

● ●

Microsoft Office, Excel, PowerPoint Care point software

● Administrative operations

Core Accomplishments

Multitasking

● Demonstrated proficiencies in telephone, e-mail, and fax and front-desk reception within high-volume

environment.

Document Organization

● Developed and created effective filing system to accelerate paperwork processing.

Administration

● Performed administration tasks such as filing, developing spreadsheets, faxing reports, photocopying

collateral and scanning documents for inter-departmental use.

Data Entry

● Reviewed and updated client correspondence files and scheduling database.

Administration

● Answered multiple phone lines, transferred calls to corresponding departments, filed patient records and

billed accordingly.

Customer Service

● Handled customers effectively by identifying needs, quickly gaining trust, approaching complex

situations and resolving problems to maximize efficiency.

Professional Experience

Patient Care Representative

October 2012 to Present

Novixus Pharmacy Services – Novi, Michigan

Explain the policies, procedures and/or services to patients, refer patients to the appropriate health-care

providers, investigate each patient's ability to pay, and interview patients to identify problems associated

with new prescriptions. Schedules patient prescriptions and confirms their deliveries over the phone, data

entry, internet savvy. Generate and maintain clear, concise and accurate records and files for our patients.

Mail Clerk

January 2013 to Present

Novixus Pharmacy Services – Novi, Michigan

Receive and process incoming postal and Inter-department mail by using computerized database and other

department reference material to determine correct mail delivery destination. Collect, transport, sort, stamp,

and scan the mail. Keep mailroom clean, organized and stocked with the needed supplies.

Administrative Assistant/Receptionist

January 2011 to November 2011

Marketplace Homes – Plymouth, Michigan

Phones, greet visitors, take messages, service to clients, direct and transfer calls, data entry, provide

special projects when needed. I also provide administrative duties: data entry, receptionist duties, file

organization, research and development.

Patient Care Coordinator

June 2008 to February 2010

Walgreens Specialty Pharmacy – Ann Arbor, MI

Made outbound calls to our patients to setup prescription refill orders for our patients, data entry, shipping

orders in script med, patient billing information, provide customer services to patients, medical and

pharmaceutical terminology. I also develop new relationship with our patients through telephone contact

and sales activity.

Pharmacy Technician

July 2007 to December 2007

Save - Max Pharmacy – Detroit, MI

Data entry, answers phones, prescription refills, cashier, inventory control, put prescriptions in the system,

pharmaceutical terminology and provide customer service to customers.

Switchboard Operator/Administrator

September 2003 to April 2007

ADP, Inc. – Dearborn, MI

Answered multi line phone system, direct calls, take messages, paging, filing, mailing, data entry, sales

projects, customer satisfaction, greet visitors, made sure lobby was kept clean, keep track of log in sheet for

visitors, and assigned special projects by upper management.

Customer Service Rep

August 2001 to August 2002

Filterfresh Detroit – Southfield, MI

Answered phones, direct calls, take messages for office manager, take coffee orders for clients, data entry,

filing, mailing, copying and other clerical support. Provide customer satisfaction, greet visitors.

Education

High School Ferndale High 1988 - 1992

Ferndale, MI

Basic High School Classes

Diploma

Cornerstone University 2001-2003

Troy, MI

Business

Associates Degree

West Bloomfield Adult Education 2012

West Bloomfield, MI

Received a certificate for Pharmacy Technician Class

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