Customer Service Manager

Jamia Hawkins

Relief Manager

*******@*****.*** - 240-***-****

To obtain a full time position, where my Administrative and Customer Service skills will be fully utilized.

WORK EXPERIENCE

Relief Manager

Public Storage - October 2010 to November 2013

Open store self starting the day to day operations of business

• Make courtesy billing/ reservation calls to existing and potential clients

• Show and lease storage units

• Handle collection of payments and receipts

• Make daily bank deposits

• Routine lock and property inspection

• Report unit concerns to District Manager

• Clean property grounds and storage units

Shift Supervisor

KFC - May 2006 to October 2010

Opened store self starting shift routine

• Meet and greet with staff to insure they are properly uniformed ready for the workday

• Conducted food inventory inspection daily

• Prepped and cooked fresh/ hot meals as well as discarding expired foods daily

• Provided customer with desired food orders in a timely manner

• Solved customers concerns and complaints

• Provided a clean and safe environment for customers and staff

• Counted cashiers registers and store safe also made bank deposits daily

Technical Skills

Software

• Windows XP/2007

• Microsoft Office(Word, Excel)

• Network(Internet Social Media, Email)

• Keyboarding(35 wpm)

Work History

• Oct 2010-Nov 2013 Public Storage/Relief Manager

Cashier/Shift Supervisor

KFC - May 2006 to October 2010

EDUCATION

Diploma

Crossland High School

2008

ADDITIONAL INFORMATION

Technical Skills

Software

• Windows XP/2007

• Microsoft Office(Word, Excel)

• Network(Internet Social Media, Email)

• Keyboarding(35 wpm)

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